Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.54

4.5 Rating 288 Reviews

88 %

of reviewers recommend Fire Safety Equipment

4.5

Based on 288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Fire Safety Equipment 5 star review on 15th November 2024

Richard S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service.Great product 👍”

Helpful Report

Posted 10 months ago

Hi Nicholas - Thanks for taking the time to leave this review. We are wondering if you perhaps accidentally left 2 stars? As it appears from your comments that you found the service to be good. If you could possibly update this, that would be great. Thanks again for shopping with us and we hope to serve you again in future. Thanks,

Posted 10 months ago

“I ordered my goods on 7th January and still do not have any dispatch information or an ETA”

Helpful Report

Posted 1 year ago

Dear Tim, Thank you so much for taking the time to provide us with your feedback regarding your experience with our Fire Safety Equipment. We appreciate your input and value your opinion as it helps us improve our services. We apologize for any inconvenience caused due to the delay in processing your order. To rectify this situation and ensure that you receive the necessary information promptly, we would appreciate it if you could provide us with your order details at sales@firesafetyequipment.co.uk Once again, we sincerely apologize for any inconvenience caused and appreciate your understanding. Thank you for choosing our Fire Safety Equipment, and we look forward to resolving this matter promptly.

Posted 1 year ago

“Communication very very slow. Still have not had correspondence regarding a refund. First Point Fire and Safety Ltd”

Helpful Report

Posted 1 year ago

Hi Colin, Thanks for taking the time to leave this review. We have looked into this situation internally to see what happened here. This delivery was due to be delivered today however you got in touch to ask for this to be cancelled yesterday, I confirmed on the same day that the order had been cancelled as they requested. This order has now been refunded. You should be receiving this shortly. Based on this speedy reply, we would ask if you could kindly amend this review is possible. Thank you

Posted 1 year ago

Fire Safety Equipment is rated 4.5 based on 288 reviews