Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.60

4.6 Rating 255 Reviews

89 %

of reviewers recommend Fire Safety Equipment

4.6

Based on 255 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Fire Safety Equipment 5 star review on 15th November 2024

Richard S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and very easy to use website.”

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Posted 5 months ago

Hi Jack - Thanks for the great review, glad to hear you found out website easy to use!

Posted 5 months ago

“Delivery was quick - 2 business days after the order was placed but unfortunatley the incorrect extinguishers were supplied. Two foam ones were ordered but two powder ones were delivered. On contacting Fire Safety Equipment by email an apology was provided and the correct extinguishers were delivered the next day with the incorrect ones being collected at the same time. Mistakes do sometimes happen and it is a measure of a company's customer service as to how they react to that mistake. Fire Safety Equipment's response was exemplary and I won't have any hesitation in using them again/”

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Posted 5 months ago

Hello Ronald - Thanks for the brilliant review!

Posted 5 months ago

“Great service. Fire extinguisher arrived with a missing hose. Filled our contact form on the website and a replacement was delivered the following day!”

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Posted 5 months ago

Hi Steve, Thank you so much for your 5 star rating of our Fire Safety Equipment! We really appreciate your feedback and are thrilled to hear that you had a great experience with us. We also wanted to extend our gratitude for your kind words about our service. We apologize for the missing hose on your fire extinguisher, but we're glad to hear that our contact form on the website was able to assist you promptly. Delivering a replacement to you the very next day is what we strive for, and we're thrilled we could meet your expectations. Thank you once again for choosing our Fire Safety Equipment. We look forward to serving you again in the future!

Posted 5 months ago

“Couldn't believe it arrived so quickly.”

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Posted 5 months ago

Hi Robert,Thank you so much for your outstanding 5 star rating of our Fire Safety Equipment! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our product. Thank you once again for your kind words and for choosing our Fire Safety Equipment. We hope to serve you again in the future!

Posted 5 months ago

“Good price and quick delivery, well packaged and hopefully will not need to use !”

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Posted 5 months ago

Thank you so much for your fantastic 5-star rating of our Fire Safety Equipment! We are thrilled to hear that you not only found our prices to be good but also appreciated the quick delivery and well-packaged product. Your satisfaction means a lot to us! We sincerely hope that you never have to use the equipment, but rest assured that it is reliable and of the highest quality. Thank you again for choosing our products!

Posted 5 months ago

“Fair price, super fast delivery. Certainly recommend.”

Helpful Report

Posted 6 months ago

Hi Stephen,Thank you so much for taking the time to give us a 5-star rating for our Fire Safety Equipment. We truly appreciate your support and kind words. It's great to hear that you found our prices fair and the delivery super fast. We are committed to providing our customers with high-quality products at competitive prices, and we are thrilled to know that we have met your expectations. Your recommendation means a lot to us, and we will continue working hard to ensure your satisfaction. Thank you once again for choosing our Fire Safety Equipment, and we look forward to serving you in the future.

Posted 5 months ago

“Very prompt delivery!”

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Posted 6 months ago

Dear Claire,Thank you so much for your 5-star rating of our Fire Safety Equipment! We greatly appreciate your kind words and positive feedback.

Posted 6 months ago

“First order from this company, highly recommend, delivery was very quick.”

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Posted 6 months ago

Dear Sandra,Thank you so much for your glowing 5-star review of our Fire Safety Equipment! We're thrilled to hear that you had a positive experience with our company.

Posted 6 months ago

“Items arrived quickly, perfectly packed and in great condition. The product is good quality and fullfilled the expectations.”

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Posted 6 months ago

Hi Nacho,Thank you so much for your fantastic 5-star rating on our Fire Safety Equipment. We greatly appreciate your feedback and support.

Posted 6 months ago

“Item foam fire extinguisher came well packaged in good time. Good value fire extinguisher. First one came by the postman.”

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Posted 6 months ago

Hi Philip,Thank you so much for your glowing 5-star review of our Fire Safety Equipment! We truly appreciate your feedback and are ecstatic to hear that you are satisfied with your purchase.

Posted 6 months ago

“Swift delivery and great customer service. Will certainly buy from here in future.”

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Posted 6 months ago

Hi Siu, Thank you so much for your outstanding 5-star rating of our Fire Safety Equipment. We sincerely appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We take pride in our commitment to providing swift delivery and excellent customer service, so it's delightful to know that you were satisfied with both aspects. Your trust in our brand and your willingness to purchase from us again in the future mean the world to us. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again.

Posted 6 months ago

“I have telephoned re wrong delivery but have not received a reply. I ordered a 6lt wet Chemical but received a 6lt Water. Still waiting a reply. Trevor Mckittrick”

Helpful Report

Posted 6 months ago

Hello Trevor, Thanks for taking the time to leave this review. We're sorry that on this occasion there was a mistake with your order. We hope to get this rectified for you ASAP. Could I ask you to contact us on - https://www.firesafetyequipment.co.uk/contact-us/ So that we can look to get this sorted for you. Thanks,

Posted 6 months ago

“Great service!”

Helpful Report

Posted 6 months ago

Hi Eva,Thank you so much for taking the time to leave a 5-star rating on our Fire Safety Equipment. We greatly appreciate your kind words and are thrilled to hear that you had a great experience with us. Great service is something we strive for, and we are absolutely ecstatic that we were able to meet your expectations. Our team works hard to ensure that our customers receive the best products and service possible, so it's truly rewarding to know that we succeeded in providing you with a positive experience. Once again, thank you for choosing our Fire Safety Equipment, and we look forward to serving you again in the future! Best regards,

Posted 6 months ago

“Very pleased with my order, quick delivery & competitive price. Thank you.”

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Posted 6 months ago

Hi Alan,Thank you so much for taking the time to give Fire Safety Equipment a 5-star rating! We are thrilled to hear that you are very pleased with your order, the quick delivery, and the competitive price. Your satisfaction is our top priority, and we truly appreciate your kind words. Thank you for choosing Fire Safety Equipment, and we look forward to serving you again in the future. Best regards

Posted 6 months ago

“The extinguisher that I bought arrived promptly.It looks robust and well made. Just hope I don't have to use it.”

Helpful Report

Posted 6 months ago

Hi Alan,Thank you so much for your fantastic 5-star review of our Fire Safety Equipment! We deeply appreciate your kind feedback and are thrilled to hear that you found our product to be of top quality. Additionally, we are delighted to know that your purchased extinguisher arrived promptly and that you are impressed by its robust and well-made appearance. We completely understand your sentiment of hoping not to have to use it, but rest assured that our fire safety equipment is designed and tested to provide reliable protection whenever it is needed. Once again, thank you for your excellent rating and for choosing our Fire Safety Equipment. We are here to assist you anytime and wish you a safe and fire-free environment. Should you have any further questions or need any assistance, please do not hesitate to reach out to us. Thank you

Posted 6 months ago

“Good range of well priced equipment. Good value with prompt delivery for free too! Useful "Help and Advice" section on website. Even having completed many Fire Fighting courses, including several at the RN Fire School, always good to refresh one's knowledge for any potential domestic fire at home.”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic 5-star rating of our Fire Safety Equipment! We truly appreciate your kind words and are glad to hear that you found our range of equipment to be well priced and of good value. We take pride in providing prompt and free delivery to our valued customers like you. It's great to know that our "Help and Advice" section on our website proved to be useful to you. We agree that refreshing one's knowledge on fire safety is crucial, even for those with comprehensive training like yourself. Thank you for choosing our products, and we look forward to serving you again in the future. Stay safe!

Posted 6 months ago

“Had an absolutely fantastic service from Nick. I needed a fire extinguisher for work in a very short amount of time. I got put through to Nick thankfully and explained my situation and I received my extinguisher in just over 24 hours which other retailers could not have done for me. I messaged and Received a reply is less than 30minutes. Nick provided an absolutely fantastic service and it is honestly the best customer service that I have ever experienced. Thank you Nick.”

Helpful Report

Posted 6 months ago

Hi Ray, Thank you so much for leaving us a fantastic 5 star rating for our Fire Safety Equipment. We truly appreciate your support and are delighted to hear that you had an absolutely fantastic experience with Nick. We understand that time is of the essence when it comes to fire safety equipment, and we are thrilled to know that Nick was able to provide you with such exceptional service. His dedication and promptness in delivering your fire extinguisher within a short amount of time truly set us apart from other retailers. We are also glad to hear that Nick was quick to respond to your messages, ensuring that you received the necessary information promptly. This level of customer service is what we continuously strive for, and we are delighted that it is the best that you have ever experienced. Once again, thank you for your kind words and for choosing our company for your fire safety needs. We look forward to assisting you in the future.

Posted 6 months ago

“Very reasonably priced fire extinguishers and fantastic customer service. There was an issue with stock and delivery but Nick went above and beyond to ensure I had my order for when I needed it. Thank you so much!”

Helpful Report

Posted 6 months ago

Hi Hannah,Thank you so much for your 5-star rating of our Fire Safety Equipment! We truly appreciate your feedback and are thrilled to hear that you found our fire extinguishers to be very reasonably priced. We take pride in providing fantastic customer service, so we're glad that you had a positive experience with us. Once again, thank you for your kind words and for choosing our fire safety equipment. We appreciate your support! Thanks,

Posted 6 months ago

“Arrived on time as described. Great quality and competetive price. Didn't have a fire yet to test them.”

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Posted 6 months ago

Thank you so much for your fantastic 5-star rating of our Fire Safety Equipment! We greatly appreciate your positive feedback and are thrilled to hear that you found our products to be of great quality and competitively priced. We take pride in ensuring that our items arrive on time as described, and we're delighted to hear that this was the case for you. Your satisfaction is our top priority, and we are committed to providing you with reliable and effective fire safety solutions. Once again, thank you for choosing our Fire Safety Equipment! We truly value you as our customer and look forward to serving you again.

Posted 6 months ago

“Great fast service”

Helpful Report

Posted 6 months ago

Hi Isla,Thank you so much for your fantastic 5-star review of our Fire Safety Equipment! We are thrilled to hear that you had a great experience with us. "Great fast service" means a lot to us, as we constantly strive to provide efficient and top-notch services to our valued customers. Your satisfaction is our utmost priority! Once again, thank you for choosing our Fire Safety Equipment. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We'll be more than happy to help! Thanks,

Posted 6 months ago

Fire Safety Equipment is rated 4.6 based on 255 reviews