Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.60

4.6 Rating 255 Reviews

89 %

of reviewers recommend Fire Safety Equipment

4.6

Based on 255 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Fire Safety Equipment 5 star review on 15th November 2024

Richard S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find what I wanted at a reasonable price. Quick to order and quick delivery.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Fire Safety Equipment! We are thrilled to hear that you were able to find the product you were looking for at a reasonable price in a fast and convenient way. We strive to provide a quality service and are delighted that we were able to help you out. Thank you for your feedback and support!

Posted 1 year ago

“Good and quality product at the best price”

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Posted 1 year ago

Thank you for your five star rating of Fire Safety Equipment! We truly appreciate it. We strive to provide good and quality products at the best prices. We're thrilled to hear that we've been successful.

Posted 1 year ago

“Purchased 2 extinguishers 2 kg Co2 & 6lt water both very well priced and fast delivery.”

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Posted 1 year ago

Thank you Lorraine for your 5 star rating of our Fire Safety Equipment! We're glad you were pleased with the purchase of your two extinguishers - a 2kg CO2 and 6l water - both at very competitive prices and delivered quickly.

Posted 1 year ago

“First fire extinguisher arrived no pressure. Fire safety equipment, responded straight away and arranged for pickup and replacement. Thank you 😊.”

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Posted 1 year ago

Thank you for your 5 star rating of Fire Safety Equipment, Malcolm! We are glad that we could respond so quickly to arrange for pickup and replacement. Your kind words are greatly appreciated!

Posted 1 year ago

“Fast delivery and good prices”

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Posted 1 year ago

Thank you so much for your kind review and for rating us 5 stars for our Fire Safety Equipment! We appreciate that you've noticed our fast delivery and good prices.

Posted 1 year ago

“Great item swiftly dispatched”

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Posted 1 year ago

Thank you Keith for your 5 star rating of Fire Safety Equipment! We look forward to supplying you with more great items in the future!

Posted 1 year ago

“I Haven't actually used the extinguisher, and hope to never have to. As far as the company goes, I tend to feel that one indicator of a good company is what they do when there's a problem. A small part was missing, due to mishandling by the carrier. The company immediately offered to send me the missing part, which arrived a day or two later - and the unit is now fitted and in place. I would certainly buy from them again.”

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Posted 1 year ago

Thank you very much for your 5 star rating, Ian! I'm glad to hear that our customer service was up to your expectations and that you received the missing part from us promptly. We really appreciate your loyalty to our business, and we are glad to have you as a customer.

Posted 1 year ago

“Other reviews must be family members , my experience has so far been excruciating . Nothing turned up yet”

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Posted 1 year ago

“Excellent service - the extinguisher arrived well packaged”

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Posted 1 year ago

Thank you so much Ian for your 5 star rating of Fire Safety Equipment! We really appreciate that you have taken the time to give us such positive feedback. We are also glad that you were pleased with the speed of delivery and that the extinguisher arrived well packaged. We are thankful for your comments and hope that you will continue to shop with us in the future.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you so much for giving Fire Safety Equipment a 5 star rating! We are so pleased that you are satisfied with our excellent service. We really appreciate your feedback.

Posted 1 year ago

“Very good service and value for money Very helpful staff”

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Posted 1 year ago

Thank you for your 5-star rating of our Fire Safety Equipment. We are glad to know that you are pleased with our very good service and value for money as well as our helpful staff. Your feedback means a lot to us.

Posted 1 year ago

“delivered on time. Used appliannce today in a testing exercise and works perfectly.”

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Posted 1 year ago

Thank you so much for the 5 star rating of our Fire Safety Equipment! We really appreciate you letting us know about your successful testing exercise and that the appliance worked perfectly! Thanks again!

Posted 1 year ago

“Quick and prompt delivery”

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Posted 1 year ago

Thank you so much for your 5 star rating of our Fire Safety Equipment! We really appreciate your kind words about the quick and prompt delivery!

Posted 1 year ago

“Communication very very slow. Still have not had correspondence regarding a refund. First Point Fire and Safety Ltd”

Helpful Report

Posted 1 year ago

Hi Colin, Thanks for taking the time to leave this review. We have looked into this situation internally to see what happened here. This delivery was due to be delivered today however you got in touch to ask for this to be cancelled yesterday, I confirmed on the same day that the order had been cancelled as they requested. This order has now been refunded. You should be receiving this shortly. Based on this speedy reply, we would ask if you could kindly amend this review is possible. Thank you

Posted 1 year ago

“Placed order on 28/7/23 still not arrived, no communication from company, only way to contact is via email or contact form - tried both still not had a reply from either. No having to chase for a refund of nearly £300. Nightmare company!”

Helpful Report

Posted 1 year ago

Hi Ben, Thanks for taking the time to leave this review - we always value feedback positive or negative. Unfortunately, delivery of this item was attempted on 31/7 however nobody was present to sign for this delivery. This was due for redelivery tomorrow however as requested this has now been cancelled. Sorry that on this occasion you didn't manage to receive your item but hope the full refund gets to the promptly. Thank you,

Posted 1 year ago

“Absolute rubbish It took over 2 weeks to get a 4kg powder extinguisher, as it said when purchasing 3-5 days. No email or call to explain the delay "NOTHING" Shocking service "PLEASE GO ELSEWHERE FOR FIRE SAFETY NEEDS AS THEY ARE SHOCKING"”

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Posted 1 year ago

Hi Gene, Thanks for taking the time to leave this review. Unfortunately, it seems the delay in this getting to you was caused by the fact that there was nobody home to collect this delivery. This was a signed delivery and required somebody present. This delivery failed 2 before it was signed and delivered. Attempted delivery 27/7 (no one home) Carrier carded customer Attempted delivery 28/7 (no one home) Carrier carded customer Delivered 31/7 – signed for by GENE C Thank you,

Posted 1 year ago

“Sturdy, well made. Good solid locking mechanism and easy to fix to wall.”

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Posted 1 year ago

“The firebox is excellent quality, sturdy and well manufactured. The item arrived within 2 days which was delivered free of charge. Definitely use Fire Safety Equipment again. Thank you”

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Posted 1 year ago

Thank you so much David for the 5 star rating! We are very pleased to hear that you found the firebox to be of excellent quality, sturdy and well manufactured, and that it arrived within two days free of charge. We are especially thankful that you will be using Fire Safety Equipment again, and we look forward to serving you for all of your fire safety needs!

Posted 1 year ago

“The driver is kind and friendly but the delivery company DX is appalling! They insisted that they will not put the parcel anywhere or give to anyone other than my self. They also refused to tell the driver to put the parcel on my safe place that I have chosen Therefore I have to cancel all my commitments and stay at home waiting for the driver. Surprisingly no signature or ID was requested from me!! Please don’t use this delivery company for me again Thanks”

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Posted 1 year ago

“Item arrived quickly and very well packaged.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Fire Safety Equipment! We are pleased to hear that your item arrived quickly and was well packaged.

Posted 1 year ago

Fire Safety Equipment is rated 4.6 based on 255 reviews