Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.54

4.5 Rating 288 Reviews

88 %

of reviewers recommend Fire Safety Equipment

4.5

Based on 288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Fire Safety Equipment 5 star review on 15th November 2024

Richard S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online, great website, easy to use, you have the option of repeating your previous order which was brilliant. Extinguishers were dispatched the same day as my order and arrived next day, couldn't ask for a better service, ordered the same again on a Friday and they arrived Monday. Excellent, I'm delighted, I will be using in future.”

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Posted 4 months ago

Hi Katrina, Thank you so much for your incredible 5-star review of Fire Safety Equipment! We're thrilled to hear that you found our website easy to use and that your extinguishers were dispatched so quickly. Your feedback means a lot to us, and we’re delighted to know you'll be returning for future orders. If you ever have any questions or need assistance, please don’t hesitate to reach out! Thanks,

Posted 4 months ago

“Very quick delivery and very pkease it came with a ample walk mount”

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Posted 3 days ago

Hi Richard, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're so glad to hear that your delivery was quick and that you found the ample wall mount to be to your liking. Your satisfaction means a lot to us and inspires our team to keep delivering great products and service. If you have any questions or need assistance in the future, feel free to reach out! Thanks again, and take care!

Posted 7 hours ago

“The double fire extinguisher holders are perfect, they hold both extinguishers with no issue. It is nice and compact also and can be moved if necessary with no issue.”

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Posted 1 week ago

Hi Emma, Thank you for your wonderful 5-star review of Fire Safety Equipment! We’re so glad to hear that the double fire extinguisher holders are working perfectly for you and that you appreciate their compact design and mobility. Your feedback motivates us to keep providing great products. If you ever have questions or need assistance, don’t hesitate to reach out! Thanks again, and take care!

Posted 1 week ago

“Brilliant fire extinguisher and fast shipping”

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Posted 1 week ago

Hi John, Thank you for your brilliant 5-star review of Fire Safety Equipment! We’re thrilled to hear you’re happy with the fire extinguisher and appreciated our fast shipping. Your feedback truly inspires us to continue providing top-notch products and service. If you ever have questions or need anything else, feel free to reach out! Thanks again, and take care!

Posted 1 week ago

“Brilliant service. Good product. Can't fault them.”

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Posted 1 week ago

Hi Kevin, Thank you for your brilliant 5-star review of Fire Safety Equipment! We're delighted to hear that you were pleased with both our service and products. Your positive feedback really motivates us to keep delivering the best experience possible. If you ever need anything or have any questions, don’t hesitate to reach out! Thanks again, and take care!

Posted 1 week ago

“My purchase of the three fire extinguishers went very smoothly and quickly. Thank you!”

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Posted 1 week ago

Hi Derek, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that your purchase experience was smooth and quick. Your satisfaction is incredibly important to us, and it's great to know we met your expectations. If you ever need anything or have questions in the future, just let us know! Thanks again, and take care!

Posted 1 week ago

“Excellent customer service. Goods weer delivered as requested and on time”

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Posted 1 week ago

Hi Allan, Thank you for your excellent 5-star review of Fire Safety Equipment! We're so pleased to hear that you experienced great customer service and timely delivery. Your satisfaction is our priority, and it's wonderful to know we met your expectations. If you need any further assistance or have questions down the line, don’t hesitate to reach out! Thanks again, and take care!

Posted 1 week ago

“No repsonse to emails and no product delivered.”

Helpful Report

Posted 1 week ago

Hi Mark, Thank you for taking the time to leave a review. We're very sorry to hear that you've not received a response to your emails and that your product has not been delivered. We understand how frustrating this situation must be. We take customer communication seriously, and it’s disappointing to know that we fell short in this instance. Please reach out to us directly at sales@firesafetyequipment.co.uk, and we will do everything we can to address your concerns and resolve this matter promptly. Thank you for your understanding, and we hope to hear from you soon. Best regards.

Posted 1 week ago

“Easy company to deal with. Ordered on line, good email communication about order status etc. quick delivery of two nice stable double extinguisher stands.”

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Posted 2 weeks ago

Hi Colin, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that you found it easy to order online and appreciated our communication regarding your order status. Quick delivery and stable products are what we aim for, and it's wonderful to know we met your expectations. If you need anything further or have any questions in the future, feel free to get in touch! Thanks again, and take care!

Posted 2 weeks ago

“I placed an order for six extinguishers, but one arrived with a bent handle, making it unusable. As I needed it on a specific day, I had to purchase a replacement from a local store. I reached out via the company’s website to request a refund, but my message went unanswered.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for sharing your experience. We're truly sorry to hear that one of your extinguishers arrived damaged, and we understand how critical it is to have reliable equipment on hand. It’s disappointing that your message did not receive a response, as we aim to provide timely support. Your feedback is important to us, and we will be reviewing our communication processes to ensure this does not happen in the future. Please reach out to us directly at sales@firesafetyequipment.co.uk, and we will make it our priority to assist you. Thank you for your understanding. Best regards.

Posted 2 weeks ago

“Excellent price. Very quick delivery. For a family home. A happy customer.”

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Posted 2 weeks ago

Hi Barry, Thank you so much for your wonderful 5-star review of Fire Safety Equipment! We're delighted to hear that you found our prices excellent and appreciated the quick delivery. It's always gratifying to know that our products are making a positive impact for families like yours. If you have any questions or need further assistance, don’t hesitate to reach out! Thanks again, and take care!

Posted 2 weeks ago

“Good product value price”

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Posted 3 weeks ago

Hi, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that you found our product to be a great value for the price. Your feedback means a lot to us and encourages our team to continue providing quality products. If you have any questions or need assistance, feel free to reach out! Thanks again, and take care!

Posted 2 weeks ago

“Very happy with the extinguisher but received the package poorly wrapped and opened.Also the fixing bracket was broken,disappointed.”

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Posted 1 month ago

Hi Joseph, Thank you for your feedback regarding your recent experience with Fire Safety Equipment. We’re glad to hear that you're happy with the extinguisher! However, we sincerely apologise for the issues with the packaging and the broken fixing bracket. Your comments are invaluable to us as we strive to improve our service. If you need any assistance, please don't hesitate to reach out. Thanks again, and take care!

Posted 1 month ago

“prompt delivery”

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Posted 1 month ago

Hi Dhiren, Thank you for your amazing 5-star review of Fire Safety Equipment! We're thrilled to hear that you were pleased with our prompt delivery service. Your kind words really motivate us to keep delivering top-notch service! If you have any further questions or need assistance, please feel free to get in touch. Thanks again, and take care!

Posted 1 month ago

“Still hasn't arrived”

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Posted 1 month ago

Hi Colin, Thank you for bringing this to our attention. We’re truly sorry to hear that your order hasn’t arrived yet, and we understand how disappointing that can be. We take delivery issues seriously and are committed to providing you with the support you need. Please reach out to us at sales@firesafetyequipment.co.uk so we can assist you further and investigate the situation. We appreciate your patience as we work to resolve this matter. Best regards.

Posted 1 month ago

“Fast efficient service.”

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Posted 1 month ago

Hi Martin, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're delighted to know that you found our service fast and efficient. Your feedback truly motivates our team to keep up the great work! If there's anything more we can assist you with, please don't hesitate to get in touch. Thanks again, and take care!

Posted 1 month ago

“Great service. Extinguishers delivered very quickly. Thanks.”

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Posted 1 month ago

Hi Lee, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're so pleased to hear that you enjoyed our quick delivery service. Your appreciation means a lot to us and motivates our team to keep delivering excellence! If you have any questions or need further assistance, feel free to reach out. Thanks again, and take care!

Posted 1 month ago

“Very happy with the quality of the 9ltr Water, 9ltr Foam and 2kg Co2 extinguishers”

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Posted 1 month ago

Hi Chris, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're so glad to hear that you're happy with the quality of the extinguishers. Your feedback inspires us to keep up the great work! If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks again, and take care!

Posted 1 month ago

“Great service! Fast delivery too. Thank you”

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Posted 1 month ago

Hi Faye, Thank you for your amazing 5-star review of Fire Safety Equipment! We're thrilled to hear that you experienced great service and fast delivery. Your kind words motivate us to keep delivering the best! If you need anything else or have questions, feel free to reach out. Thanks again, and take care!

Posted 1 month ago

“Helpful advise and product delivered promptly. It is in place now. Thanks”

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Posted 1 month ago

Hi Gary, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're delighted to hear that our advice was helpful and that your product arrived promptly. Your feedback encourages us to continue providing top-notch service! If you have any questions or need further assistance, don’t hesitate to reach out. Thanks again, and take care!

Posted 1 month ago

“Competitively priced and expedited delivery. Would definitely use again.”

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Posted 1 month ago

Hi Doug, Thank you for your excellent 5-star review of Fire Safety Equipment! We’re thrilled to hear that you found our prices competitive and appreciated the expedited delivery. Your positive feedback motivates us to continue providing great service! If you ever need anything else or have questions, please feel free to reach out. Thanks again, and we look forward to serving you in the future!

Posted 1 month ago

Fire Safety Equipment is rated 4.5 based on 288 reviews