Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.55

4.6 Rating 296 Reviews

88 %

of reviewers recommend Fire Safety Equipment

4.6

Based on 296 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Fire Safety Equipment 5 star review on 15th November 2024

Richard S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online, great website, easy to use, you have the option of repeating your previous order which was brilliant. Extinguishers were dispatched the same day as my order and arrived next day, couldn't ask for a better service, ordered the same again on a Friday and they arrived Monday. Excellent, I'm delighted, I will be using in future.”

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Posted 5 months ago

Hi Katrina, Thank you so much for your incredible 5-star review of Fire Safety Equipment! We're thrilled to hear that you found our website easy to use and that your extinguishers were dispatched so quickly. Your feedback means a lot to us, and we’re delighted to know you'll be returning for future orders. If you ever have any questions or need assistance, please don’t hesitate to reach out! Thanks,

Posted 5 months ago

“Efficient and reasonably priced”

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Posted 1 week ago

Hi Jack, Thank you for your 5-star review of Fire Safety Equipment! We’re delighted to hear that you found our services efficient and reasonably priced. Your satisfaction is important to us, and your feedback encourages our team to continue delivering the best experience possible. If you have any questions or need assistance in the future, feel free to reach out! Thanks again, and take care!

Posted 1 week ago

“Equipment arrived promptly. Very reasonable price.”

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Posted 1 week ago

Hi Gary, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're delighted to hear that your equipment arrived promptly and that you found our prices reasonable. Your satisfaction is our priority, and we appreciate your support. If you have any questions or need further assistance, don’t hesitate to reach out! Thanks again, and take care!

Posted 1 week ago

“First time using this company but very impressed. My co2 extinguisher arrived less than 24 hours after purchasing, very well packaged, brand new and at a fantastic price. Will definitely be using them again.”

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Posted 1 week ago

Hi Jeff, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that you were impressed with our service and that your CO2 extinguisher arrived so quickly and in great condition. We appreciate your kind words about our pricing and packaging, and we look forward to serving you again in the future! If you have any questions or need assistance, just let us know. Thanks again, and take care!

Posted 1 week ago

“Product arrived swiftly and as advised. I've removed a star because of the fiasco involved in getting a sales invoices. The 'print invoice' link insists that you register as a new client first, then wants a TWELVE digit password to be logged, you then get into the general home page with no link to the invoice... When I went back to the original email with 'print invoice' link it now says 'oops this isn't your order'... I gave up on the invoice in a very bad mood.!!”

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Posted 1 week ago

Hi Roger, Thank you for your 4-star review of Fire Safety Equipment! We're glad to hear that your product arrived swiftly. We sincerely apologise for the inconvenience you faced while trying to obtain your sales invoice. Your feedback is invaluable, and we will work on improving this process to make it more user-friendly. If you have any more questions or need assistance, please don't hesitate to reach out! Thanks again for your understanding, and we appreciate your support!

Posted 1 week ago

“Clear website. Prompt delivery.”

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Posted 1 week ago

Hi Sue, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're so glad to hear that you found our website clear and that your delivery was prompt. Your feedback is greatly appreciated and motivates us to keep providing top-notch service. If you ever need assistance or have any questions, feel free to reach out! Thanks once again, and take care!

Posted 1 week ago

“Great price very fast delivery They will be used at marshal point throughout a motor rally”

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Posted 1 week ago

Hi John, Thank you so much for your outstanding 5-star review of Fire Safety Equipment! We're delighted to hear that you found our prices great and that your delivery was fast. If you need any further assistance, please don't hesitate to reach out! Thanks again, and we wish you a great rally!

Posted 1 week ago

“Quick delivery Very competitively priced Great service”

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Posted 3 weeks ago

Hi Sarah, Thank you for your fantastic 5-star review of Fire Safety Equipment! We’re thrilled to hear that you experienced quick delivery, found our prices competitive, and received great service. Your kind words energize our commitment to excellence. If you have any questions or need further assistance, please feel free to reach out! Thanks again, and take care!

Posted 3 weeks ago

“very good product, delivery exceptional”

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Posted 3 weeks ago

Hi Ann, Thank you for your amazing 5-star review of Fire Safety Equipment! We're delighted to hear that you’re pleased with the product and found our delivery to be exceptional. Your positive feedback means so much to us and drives our commitment to quality and service. If you have any questions or need assistance in the future, don’t hesitate to reach out! Thanks again, and take care!

Posted 3 weeks ago

“Very quick delivery and very pkease it came with a ample walk mount”

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Posted 1 month ago

Hi Richard, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're so glad to hear that your delivery was quick and that you found the ample wall mount to be to your liking. Your satisfaction means a lot to us and inspires our team to keep delivering great products and service. If you have any questions or need assistance in the future, feel free to reach out! Thanks again, and take care!

Posted 1 month ago

“The double fire extinguisher holders are perfect, they hold both extinguishers with no issue. It is nice and compact also and can be moved if necessary with no issue.”

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Posted 1 month ago

Hi Emma, Thank you for your wonderful 5-star review of Fire Safety Equipment! We’re so glad to hear that the double fire extinguisher holders are working perfectly for you and that you appreciate their compact design and mobility. Your feedback motivates us to keep providing great products. If you ever have questions or need assistance, don’t hesitate to reach out! Thanks again, and take care!

Posted 1 month ago

“Brilliant fire extinguisher and fast shipping”

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Posted 1 month ago

Hi John, Thank you for your brilliant 5-star review of Fire Safety Equipment! We’re thrilled to hear you’re happy with the fire extinguisher and appreciated our fast shipping. Your feedback truly inspires us to continue providing top-notch products and service. If you ever have questions or need anything else, feel free to reach out! Thanks again, and take care!

Posted 1 month ago

“Brilliant service. Good product. Can't fault them.”

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Posted 1 month ago

Hi Kevin, Thank you for your brilliant 5-star review of Fire Safety Equipment! We're delighted to hear that you were pleased with both our service and products. Your positive feedback really motivates us to keep delivering the best experience possible. If you ever need anything or have any questions, don’t hesitate to reach out! Thanks again, and take care!

Posted 1 month ago

“My purchase of the three fire extinguishers went very smoothly and quickly. Thank you!”

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Posted 1 month ago

Hi Derek, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that your purchase experience was smooth and quick. Your satisfaction is incredibly important to us, and it's great to know we met your expectations. If you ever need anything or have questions in the future, just let us know! Thanks again, and take care!

Posted 1 month ago

“Excellent customer service. Goods weer delivered as requested and on time”

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Posted 1 month ago

Hi Allan, Thank you for your excellent 5-star review of Fire Safety Equipment! We're so pleased to hear that you experienced great customer service and timely delivery. Your satisfaction is our priority, and it's wonderful to know we met your expectations. If you need any further assistance or have questions down the line, don’t hesitate to reach out! Thanks again, and take care!

Posted 1 month ago

“No repsonse to emails and no product delivered.”

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Posted 1 month ago

Hi Mark, Thank you for taking the time to leave a review. We're very sorry to hear that you've not received a response to your emails and that your product has not been delivered. We understand how frustrating this situation must be. We take customer communication seriously, and it’s disappointing to know that we fell short in this instance. Please reach out to us directly at sales@firesafetyequipment.co.uk, and we will do everything we can to address your concerns and resolve this matter promptly. Thank you for your understanding, and we hope to hear from you soon. Best regards.

Posted 1 month ago

“Easy company to deal with. Ordered on line, good email communication about order status etc. quick delivery of two nice stable double extinguisher stands.”

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Posted 1 month ago

Hi Colin, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that you found it easy to order online and appreciated our communication regarding your order status. Quick delivery and stable products are what we aim for, and it's wonderful to know we met your expectations. If you need anything further or have any questions in the future, feel free to get in touch! Thanks again, and take care!

Posted 1 month ago

“I placed an order for six extinguishers, but one arrived with a bent handle, making it unusable. As I needed it on a specific day, I had to purchase a replacement from a local store. I reached out via the company’s website to request a refund, but my message went unanswered.”

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Posted 1 month ago

Hi there, Thank you for sharing your experience. We're truly sorry to hear that one of your extinguishers arrived damaged, and we understand how critical it is to have reliable equipment on hand. It’s disappointing that your message did not receive a response, as we aim to provide timely support. Your feedback is important to us, and we will be reviewing our communication processes to ensure this does not happen in the future. Please reach out to us directly at sales@firesafetyequipment.co.uk, and we will make it our priority to assist you. Thank you for your understanding. Best regards.

Posted 1 month ago

“Excellent price. Very quick delivery. For a family home. A happy customer.”

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Posted 1 month ago

Hi Barry, Thank you so much for your wonderful 5-star review of Fire Safety Equipment! We're delighted to hear that you found our prices excellent and appreciated the quick delivery. It's always gratifying to know that our products are making a positive impact for families like yours. If you have any questions or need further assistance, don’t hesitate to reach out! Thanks again, and take care!

Posted 1 month ago

“Good product value price”

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Posted 1 month ago

Hi, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that you found our product to be a great value for the price. Your feedback means a lot to us and encourages our team to continue providing quality products. If you have any questions or need assistance, feel free to reach out! Thanks again, and take care!

Posted 1 month ago

“Very happy with the extinguisher but received the package poorly wrapped and opened.Also the fixing bracket was broken,disappointed.”

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Posted 2 months ago

Hi Joseph, Thank you for your feedback regarding your recent experience with Fire Safety Equipment. We’re glad to hear that you're happy with the extinguisher! However, we sincerely apologise for the issues with the packaging and the broken fixing bracket. Your comments are invaluable to us as we strive to improve our service. If you need any assistance, please don't hesitate to reach out. Thanks again, and take care!

Posted 2 months ago

Fire Safety Equipment is rated 4.6 based on 296 reviews