Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.60

4.6 Rating 255 Reviews

89 %

of reviewers recommend Fire Safety Equipment

4.6

Based on 255 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Fire Safety Equipment 5 star review on 15th November 2024

Richard S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online, great website, easy to use, you have the option of repeating your previous order which was brilliant. Extinguishers were dispatched the same day as my order and arrived next day, couldn't ask for a better service, ordered the same again on a Friday and they arrived Monday. Excellent, I'm delighted, I will be using in future.”

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Posted 1 month ago

Hi Katrina, Thank you so much for your incredible 5-star review of Fire Safety Equipment! We're thrilled to hear that you found our website easy to use and that your extinguishers were dispatched so quickly. Your feedback means a lot to us, and we’re delighted to know you'll be returning for future orders. If you ever have any questions or need assistance, please don’t hesitate to reach out! Thanks,

Posted 1 month ago

“Quick delivery. Communication was A1. Product was as stated at a great price.”

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Posted 1 day ago

“Great price, great product, quick delivery.”

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Posted 3 days ago

Hi Jonathan, Thank you for your fantastic 5-star review of Fire Safety Equipment! We’re thrilled to hear that you found our pricing great and the product to your satisfaction, as well as our quick delivery. Your support means a lot to us! If you ever have any questions or need further assistance, feel free to reach out. Thanks again!

Posted 3 days ago

“Speedy delivery, reasonable price.”

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Posted 4 days ago

Hi Harvey, Thank you for your great 5-star review of Fire Safety Equipment! We're pleased to hear that you appreciated our speedy delivery and reasonable prices. Your support is invaluable to us! If there's anything more we can assist you with, don’t hesitate to get in touch. Thanks again!

Posted 3 days ago

“Price and delivery were good and I have no complaints :)”

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Posted 4 days ago

Hi Daniel, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're so glad to hear that you were satisfied with both the price and delivery. Your feedback is important to us, and it's fantastic to know that you had a positive experience. If you have any questions or need assistance in the future, feel free to reach out! Thanks again!

Posted 3 days ago

“Does the job at less than half the price my service company wanted”

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Posted 3 weeks ago

Hi Mark, Thank you for your amazing 5-star review of Fire Safety Equipment! We’re delighted to hear that our products not only met your needs but also came at a fraction of the price compared to your service company. Your satisfaction is our top priority, and we appreciate your recognition! If there's anything else we can do for you or any questions you have, just let us know. Thanks again!

Posted 3 weeks ago

“The online ordering process was good, the delivery timing was good but unfortunately the items ordered were delivered to the billing address and not the specified delivery address, fortunately there was someone there to accept it but it meant having to make an unneccesary journey to collect the order.”

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Posted 3 weeks ago

Hi Allan, Thank you for your review and for sharing your experience with us. We’re glad to hear that you found our online ordering process and delivery timing satisfactory. We sincerely apologize for the mix-up with the delivery address. We understand how inconvenient it can be to collect your order from a different location. Your feedback is essential, and we are actively working to improve our processes to prevent this kind of issue in the future. If you have any further concerns or if there’s anything we can assist you with, please don’t hesitate to reach out to us directly. Thank you for your understanding, and we hope to serve you better next time! Best regards,

Posted 3 weeks ago

“Super fast delivery and great price. Highly recommended.”

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Posted 3 weeks ago

Hi Paul, Thank you so much for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that you experienced super fast delivery and found our prices great. Your recommendation means a lot to us! If you need anything else or have any questions in the future, feel free to reach out. Thanks again!

Posted 3 weeks ago

“First attempt on a day we said we were not at work.”

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Posted 1 month ago

Hi Christina, We’re really sorry to hear that you haven’t received your extinguisher yet. We understand how concerning this situation can be, and it’s definitely not the experience we want our customers to have. Your feedback is valuable, and we’d like to help resolve this as soon as possible. Please reach out to us directly at sales@firesafetyequipment.co.uk so we can assist you further and provide updates on your order. Thank you for your patience, and we look forward to hearing from you soon.

Posted 1 month ago

“Great price - extinguishers arrived next day.”

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Posted 1 month ago

Hi Peter, Thank you for your awesome 5-star review of Fire Safety Equipment! We're so pleased to hear that you found us at a great price and that your extinguishers arrived the very next day. Your satisfaction means everything to us! If you need anything else or have any questions in the future, don't hesitate to reach out. Thanks,

Posted 1 month ago

“I havnt received the 4 extinguishers I ordered. I have received tracking info which shows them sat in a warehouse. I have requested a refund and heard absolutely nothing from the seller.”

Helpful Report

Posted 1 month ago

Hi there, We sincerely apologize for the frustration caused by the delay in receiving your extinguishers. Your concerns regarding the tracking information and lack of communication from our team are completely understandable, and we are committed to addressing this issue promptly. Please know that we take customer service seriously and your experience is not the standard we strive for. We appreciate you bringing this to our attention and would like to resolve it for you as quickly as possible. Could you please reach out to us directly at sales@firesafetyequipment.co.uk? We want to ensure that we handle your request for a refund and provide you with the support you need. Thank you for your patience, and we look forward to hearing from you soon.

Posted 1 month ago

“Good website where I was able to find what I wanted and at a reasonible price too. The items were delivered within a couple of days, which was great. There was a very helpful voice on the end of the phone when I phoned for advice - great job. Good service all round.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're delighted to hear that you found what you needed at a reasonable price and that your items were delivered quickly. Our team is always here to help, and it’s great to know you had a positive experience when reaching out for advice. Your feedback means a lot to us, and it encourages us to keep delivering exceptional service. If you have any questions or need assistance in the future, please don’t hesitate to contact us! Thanks,

Posted 1 month ago

“Easy to order, good delivery and looks what a fire fighter extinguisher should. Not had to use it and hope I don’t have to!”

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Posted 1 month ago

Hi David, Thank you so much for your amazing 5-star review of Fire Safety Equipment! We’re thrilled to hear that you found the ordering process easy and that the fire extinguisher looks just as it should. We certainly hope you never have to use it either, but rest assured, it’s ready when needed. Your kind words about our service mean a lot to us! If you have any questions or need assistance down the line, feel free to reach out. Thanks,

Posted 1 month ago

“Delivery good! Friendly service.”

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Posted 1 month ago

Hi Kathryn, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're so glad to hear that you had a good delivery experience and enjoyed our friendly service. Your kind words truly motivate us to keep delivering the best for our customers. If you need any assistance in the future, just let us know! Thanks,

Posted 1 month ago

“Competitive and easy ordering”

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Posted 1 month ago

Hi Mike, Thank you for your fantastic 5-star review of Fire Safety Equipment! We’re thrilled to hear that you found our ordering process competitive and easy. Your feedback is invaluable to us, and it encourages us to continue providing top-notch service and convenience to our customers. If you need assistance or have any questions in the future, feel free to reach out! Thanks,

Posted 1 month ago

“Quick and easy to place the order. Product as per description. Competitive pricing and quick delivery. Excellent!”

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Posted 1 month ago

Hi there, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're delighted to know that you found the ordering process quick and easy, and that the product matched your expectations. Your feedback on our competitive pricing and quick delivery is greatly appreciated. We're committed to providing an excellent experience for our customers, so your satisfaction inspires us to keep up the great work. If there's anything else we can assist you with, please don't hesitate to reach out! Thanks,

Posted 1 month ago

“Exellent service, delivery and very good quality products. Highly recomende.”

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Posted 1 month ago

Hello Thank you for your excellent 5-star review of Fire Safety Equipment! We’re thrilled to hear that you experienced great service and received quality products. Your recommendation means a lot to us and inspires our commitment to delivering the best to our customers. If you ever need anything more, don’t hesitate to reach out! Thanks,

Posted 1 month ago

“Excellent service and product at an excellent price, very pleased, thank you FSE”

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Posted 1 month ago

Hi Martin, Thank you for your excellent 5-star review of Fire Safety Equipment! We’re so glad to hear that you are pleased with both our service and products at a great price. Your kind words truly motivate us to keep delivering the best for our customers. If you ever need anything more, don’t hesitate to let us know! Thanks,

Posted 1 month ago

“Premium products, arrived exactly as described; hanging brackets included; all well priced.”

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Posted 1 month ago

Hi Richard, Thank you for your fantastic 5-star review of Fire Safety Equipment! We’re thrilled to hear that you received premium products that met your expectations, and that the included hanging brackets make everything convenient for you. Your positive feedback is greatly appreciated, and it inspires us to continue providing quality products at great prices. If you need any further assistance, feel free to reach out anytime! Thanks,

Posted 1 month ago

“very good customer service, would definitely reccomend”

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Posted 1 month ago

Hi Lisa, Thank you so much for your wonderful 5-star review of Fire Safety Equipment! We’re delighted to hear that you had a great experience with our customer service and that you would recommend us. Your feedback is greatly appreciated, and it motivates us to keep delivering the best service possible. If you ever need anything in the future, just let us know! Thanks,

Posted 1 month ago

“Highly recommend Fire Safety Equipment.. Very professional, efficient, top quality equipment, very competitively priced..”

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Posted 1 month ago

Hi Derry, Thank you for your fantastic 5-star review of Fire Safety Equipment! We’re thrilled to hear that you found our service professional and efficient, as well as our equipment to be top quality at competitive prices. Your feedback is invaluable to us, and we’re grateful for your recommendation. If you need any further assistance in the future, please don't hesitate to reach out! Thanks,

Posted 1 month ago

Fire Safety Equipment is rated 4.6 based on 255 reviews