Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.60

4.6 Rating 239 Reviews

90 %

of reviewers recommend Fire Safety Equipment

4.6

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Fire Safety Equipment 5 star review on 15th November 2024

Richard S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product at an excellent price, very pleased, thank you FSE”

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Posted 1 day ago

“Premium products, arrived exactly as described; hanging brackets included; all well priced.”

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Posted 1 day ago

“very good customer service, would definitely reccomend”

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Posted 3 days ago

Hi Lisa, Thank you so much for your wonderful 5-star review of Fire Safety Equipment! We’re delighted to hear that you had a great experience with our customer service and that you would recommend us. Your feedback is greatly appreciated, and it motivates us to keep delivering the best service possible. If you ever need anything in the future, just let us know! Thanks,

Posted 3 days ago

“Highly recommend Fire Safety Equipment.. Very professional, efficient, top quality equipment, very competitively priced..”

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Posted 3 days ago

Hi Derry, Thank you for your fantastic 5-star review of Fire Safety Equipment! We’re thrilled to hear that you found our service professional and efficient, as well as our equipment to be top quality at competitive prices. Your feedback is invaluable to us, and we’re grateful for your recommendation. If you need any further assistance in the future, please don't hesitate to reach out! Thanks,

Posted 3 days ago

“Ordered online, great website, easy to use, you have the option of repeating your previous order which was brilliant. Extinguishers were dispatched the same day as my order and arrived next day, couldn't ask for a better service, ordered the same again on a Friday and they arrived Monday. Excellent, I'm delighted, I will be using in future.”

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Posted 5 days ago

Hi Katrina, Thank you so much for your incredible 5-star review of Fire Safety Equipment! We're thrilled to hear that you found our website easy to use and that your extinguishers were dispatched so quickly. Your feedback means a lot to us, and we’re delighted to know you'll be returning for future orders. If you ever have any questions or need assistance, please don’t hesitate to reach out! Thanks,

Posted 4 days ago

“Good price. Turned up the next day. Brilliant”

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Posted 5 days ago

Hi David, Thank you for your fantastic 5-star review of our Fire Safety Equipment! We're thrilled to hear that you found our prices to be great and that your order arrived the very next day. Your satisfaction means the world to us, and we appreciate your kind words. If you ever need assistance or have any questions in the future, please don’t hesitate to get in touch! Thanks,

Posted 4 days ago

“The extinguisher arrived promptly , boxed up. Very reasonable price for a good bit of kit”

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Posted 1 week ago

Hi John, Thank you for your wonderful 5-star review of our Fire Safety Equipment! We're delighted to hear that your extinguisher arrived promptly and that you found it to be a great value. Your satisfaction is very important to us, and we truly appreciate your support. If you have any questions or need further assistance, please don't hesitate to reach out! Thanks,

Posted 5 days ago

“Hi thank you amazing service by FIre Safety Equipment”

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Posted 1 week ago

Hi Hayley, Thank you for your amazing 5-star review of our Fire Safety Equipment! We're so glad to hear that you received fantastic service. Your satisfaction is our top priority, and we truly appreciate your support. If you need anything in the future, feel free to reach out! Thanks,

Posted 1 week ago

“Great prices and great quality. updates a bit lacking - no idea of when delivery was going to be but in fairness I wasn't offered tracking. it would of been useful however to know even a day that they were to be delivered. it was very dificult to ascertain why only one of the two extinguishers were delivered complicated by seemingly two diferent companys involved. I did have an email latter the same day explaining the delay in dispatching both together after spending some time on the phone to the company. It certainly wouldn't put me off buying from the company again and I am happy with the products.”

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Posted 2 weeks ago

Hi Gary, Thank you for your thoughtful 4-star review of our Fire Safety Equipment! We’re glad to hear you found our prices and product quality satisfactory. We apologise for the lack of updates regarding your delivery and understand how that can be frustrating. We are continuously working to improve our communication, and your feedback is invaluable in helping us make those enhancements. It's great to know you’re still happy with your purchase, and we truly appreciate your willingness to shop with us again. If you have any questions or need assistance in the future, don’t hesitate to reach out! Thanks,

Posted 1 week ago

“Quick delivery and good quality product- which I hope never to use”

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Posted 2 weeks ago

Hi Hazel, Thank you for your fantastic 5-star review of our Fire Safety Equipment! We're thrilled to hear that you experienced quick delivery and found the product to be of good quality. While we hope you never have to use it, it's important to know you're prepared. Your feedback means a lot to us, and we're here to assist you anytime. Looking forward to serving you again! Thanks,

Posted 2 weeks ago

“great prices and super fast delivery”

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Posted 3 weeks ago

Hi William, Thank you for your fantastic 5-star review of our Fire Safety Equipment! We're thrilled to hear that you found our prices great and enjoyed super fast delivery. Your positive feedback means a lot to us, and we're here to help whenever you need us. We look forward to serving you again soon! Thanks,

Posted 3 weeks ago

“My order was delayed due to stock however the customer service team was incredibly helpful.”

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Posted 3 weeks ago

Hi Alika, Thank you for your fantastic 5-star review of our Fire Safety Equipment! We're glad to hear that our customer service team was able to assist you during the delay. Your feedback is incredibly valuable to us, and we appreciate your understanding and support. We're here to help, and we look forward to serving you again soon! Thanks,

Posted 3 weeks ago

“good service and a quick delivery”

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Posted 3 weeks ago

Hi Jason, Thank you so much for your wonderful 5-star review of our Fire Safety Equipment! We're delighted to hear that you had a great experience with our service and that your delivery was quick. We truly appreciate your feedback and look forward to serving you again in the future! Thanks,

Posted 3 weeks ago

“renovated fire extinguishers recently purchased 2 x Co2 renovated extinguishers arrived well packaged and promptly pins and tags supplied fitted horns/nozzles put into service saved a lot of money from purchasing from yourselves will be back when i need to replace others thank you”

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Posted 4 weeks ago

Hi Shaun, Thank you so much for your amazing 5-star review of our Fire Safety Equipment! We truly appreciate your support and are thrilled to hear that your renovated CO2 extinguishers arrived well packaged and promptly.

Posted 4 weeks ago

“Knowledgeable staff, easy to navigate website allowing me to pick items suitable for the setting.”

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Posted 1 month ago

Hi Sarah,Thank you so much for giving us a 5-star rating for our Fire Safety Equipment! We truly appreciate your support and taking the time to share your positive experience with us. It's fantastic to hear that our knowledgeable staff and easy-to-navigate website allowed you to choose the perfect items suitable for your specific setting. Our team takes pride in providing excellent service and ensuring that our customers find exactly what they need. Once again, thank you for your kind words and for choosing our Fire Safety Equipment. We look forward to being of assistance in the future. Thanks,

Posted 4 weeks ago

“Quick service and quick response to questions asked”

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Posted 1 month ago

Hi Kieron,Thank you so much for your fantastic 5-star rating of our Fire Safety Equipment! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 month ago

“Excellent service. Extinguisher delivered in 3/4 working days. Company responded to a query immediately. Would use company again. 👍”

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Posted 1 month ago

Thank you so much for your outstanding 5-star rating of our Fire Safety Equipment! We are thrilled to hear that you had such a positive experience with our company. We greatly appreciate your kind words and are delighted to know that our service has met your expectations. It's fantastic to hear that your extinguisher was delivered promptly within 3/4 working days, allowing us to fulfill your requirements efficiently. Best regards,

Posted 1 month ago

“We had slight issues with delivery due to our location but Nick was quick to respond to my emails and kept me informed every step of the way. Really impressed with the customer service.”

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Posted 1 month ago

Thank you so much for awarding our Fire Safety Equipment with a 5-star rating! We truly appreciate your kind words and support. We understand that the delivery may have had some hiccups due to your location, but we are thrilled to hear that Nick was able to provide exceptional customer service by promptly responding to your emails and keeping you informed throughout the process. We take great pride in ensuring our customers are well taken care of, and we are delighted that you were impressed with the level of service you received. Thank you once again for your wonderful feedback, and we look forward to serving you again in the future!

Posted 1 month ago

“BROKEN AND NO REPLIES - Arrived with broken seals - emailed asking for help - no reply for over a week. Chaser email sent and still no reply. Zero customer service”

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Posted 1 month ago

Hello - Thank you for taking the time to leave your feedback regarding your recent purchase of our 6kg Powder Fire Extinguisher. We greatly appreciate your support and value your opinion. We would like to sincerely apologise for the inconvenience you experienced with our product. It is not indicative of the quality and service we strive to provide. We understand that the extinguisher arrived broken and without a seal, and we are truly sorry for this oversight. Furthermore, we are disappointed to learn that you did not receive any responses from our company. We understand how frustrating it can be to not have a timely and helpful response when seeking assistance or clarification. Rest assured, this is not the level of customer service we aim for, and we deeply regret any frustration or inconvenience caused. We genuinely appreciate you bringing these issues to our attention and would like to take this opportunity to make things right. We would be grateful if you could provide us with more details regarding your experience. Please could you email us at - sales@firesafetyequipment.co.uk so we can get this sorted out for you.

Posted 1 month ago

“Excellent service and price”

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Posted 1 month ago

Hi Graeme,Thank you so much for your outstanding 5-star rating of our Fire Safety Equipment. We truly appreciate your support and trust in our products. We are thrilled to hear that you found our service and price to be excellent. It's our utmost priority to provide top-quality and affordable fire safety equipment to our valued customers like yourself. Once again, we thank you for taking the time to share your positive feedback. Should you ever require any assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards,

Posted 1 month ago

Fire Safety Equipment is rated 4.6 based on 239 reviews