“Tried to redeem voucher same day as buying and told by cashier that the voucher was incorrect and he could not apply the code for me to redeem. Son upset, caused argument, son returned to University more depressed than arriving home for a ‘pick-up’.”
“These tipsy glasses are badly made, look and feel cheap and not at all like they look on the picture. They look like a "second" and have different size bowls. They are a joke and not in the way intended.”
Thank you for providing us with this feedback.
We're sorry to hear that you are not satisfied with your gift. Fortunately you are covered by our 30 days returns policy - I have issued you with a returns label where you will be able to request a refund or a replacement gift.
Please accept our apologies for any disappointment.
Best wishes,
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