Thank you for your feedback Paul.
Please accept our sincere apologies for the delay with your order, we shipped this on 11th December as expected, so it's disappointing to learn our courier let us down on this occasion.
We have refunded the difference between standard and next-day delivery as a goodwill gesture.
Best wishes,
Find Me A Gift
“The package turned up today and although it is a Xmas present I checked to make sure the glasses were intact as one of the reviews said they were easily broken. They are both safe and very well packed. I haven't, obviously, used them so have to hope they do what it says on the box.”
“I was told 3 days after I ordered that the item is out of stock.
It was a Christmas present, so I thought I was sorted. Now I'm left with having to find another gift, hoping it gets here before Christmas.”
“Found item, it took me straight to pay page. It did not take me to a ship to address. Now item is goodness knows where at an empty house despite me emailing them immediately to ensure address amended.”
“First time I have used this site and it was great. A huge range of activities for all kinds of people, the gift tokens arrived promptly and were sent out to nephews, nieces, grandchildren and a sister in an envelope. Really convenient if you want to gift an experience rather than another pair of socks!”
“I placed my order on 28th, no tracking information if I go on to my order it says log in even though I'm log in to my account, I've emailed them 3 times it's a present for Christmas i can't afford to buy another unless I receive a refund but can't cancel because i can't get through to anyone where is my order is it coming or not
Have not received my order, no tracking no email saying if it coming or not ordered on 28th November.”
“Its been 2 weeks since ordering and still no sign of your couriers delivering the product. They just say it's with is and will be out for delivery soon.
Xmas just around the corner, likely i will find something else now and request a refund. Funny how you ask for a review but never checked its been delivered.”
