“Excellent! I had an issue with my order. I called them up and within five minutes it was all sorted and arrived the next day. Brilliant service and the team on the phone were amazing I can't recommend them highly enough. I will definitely be a retuning customer worthy of 5 stars that's for sure â¨ď¸”
“Lovely gift ideas. I bought a few.when my order arrived Ionly had one personalised coat of arms and surname history. I contacted find me a gift and they immediately sent me another, there was no issue. Very helpful customer services,lovely gifts and I would definitely buy from them again.”
“Gifts are as described and order arrived quickly. Only downfall was the packaging was battered when arrived which is a shame as these were secret santa gifts.”
“Still waiting for delivery of my parcel!! Ordered and paid n now my delivery is 3 days over due and the the courier says they will be in touch! I wonât be ordering from a company that uses EVRi for delivery again !!”
Thank you for leaving your feedback Andrew.
I have looked in to your order, it appears that you did not provide us with a door number - Evri has requested you get in touch to provide further information via their Live Chat function.
Please do so at your earliest convenience to avoid further delay.
Best wishes,
Find Me A Gift
“I canât complain about your service, only Ervi as they just left on doorstep instead of safe place specified and package was stolen it seems as wasnât there when I arrived home”
“My booking experience was horrendous and I would not recommend buying anything from this site. I certainly wonât again.
The voucher didnât state that the offer was only for weekdays; it allowed me to book a Saturday. Once I had paid and booked and itâs non-refundable, they got in touch to say that I have to pick a week day. Once top of that, I had to manually book each of the parts of the set by calling to the provider myself. Then, the service provider struggled to redeem it & I just forwarded all 3 different emails with various codes find me a gift sent, so that they can try all of them and see which one works ( the one that was supposed to, didnât). Then, on the day, each piece of the service asked me to pull up that voucher again because they donât communicate with each other (and that is terrible because I donât which of the sent numbers was the real one). On top of that, the activity store email wasnât working for 2 emails I sent & the date I had initially booked (that their page allowed to book) was not actually allowed to be booked in advance, so I had to wait a month to make the booking.
Just call the provider directly, this voucher service is useless.”
Thank you for providing us with your feedback.
We sincerely apologise that you are disappointed with your gift. Your chosen activity is set up in such a way that we arrange the entire booking on your behalf, we do not recommend that you contact the experience provider directly as this can cause some confusion over the voucher redemption process. We do state on UseMyGift.com that this activity is only available Monday - Friday when you activated your voucher, we are sorry if this was missed.
If you still require assistance in making your booking please contact us at CustomerSupport@findmeagift.com and we will be happy to assist you.
Best wishes,
Find Me A Gift
