Field & Flower Reviews

Name: Field & Flower
Address: field&flower, Somerset, Somerset
Rating: 4.86

4.9 Rating 2,077 Reviews

98 %

of reviewers recommend Field & Flower

4.9

Based on 2,077 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02037358005

Email:

hello@fieldandflower.co.uk

Field & Flower 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery and as always quality superb. My Christmas box was excellent. Very happy 😊”

Helpful Report

Posted 4 years ago

“This Christmas delivery brought many delights. Because we were a smaller household than expected, we gave the beef wellington to our son and family. Our granddaughter asked for second helpings! We had the duck to ourselves and, after slow cooking, it was delicious. I got the beef silverside out of the freezer last weekend and pot-roasted it. The resulting flavour and tenderness couldn't have been better. We know your meat is sustainably grown and we are delighted to have British produce delivered to our doorstep in London.”

Helpful Report

Posted 4 years ago

“Excellent service, excellent meat. A great supplier!”

Helpful Report

Posted 4 years ago

“Very pleased with my delivery. Everything remained cold and it was packed very well. All the items were of an excellent quality.”

Helpful Report

Posted 4 years ago

“Had Xmas box again - esp good this year to have a ‘one stop shop’ delivered efficiently for Xmas. Bit disappointed to have had a turkey that was at absolute minimum of the size range (small) included in the Xmas box (had talked to customer service re upsizing to medium turkey when ordering), the Camembert cheese was bland and didn’t ripen well, the streaky bacon had rind on it (it regularly does which surprises me). All other things have been delicious and very tender as was indeed the turkey. In raise to tier 3 because of pandemic the Xmas box really was worth the money.”

Helpful Report

Posted 4 years ago

Hi Maggie, Thank you for your feedback and great to hear on a whole you enjoyed the contents you did receive with a couple of exceptions. We have taken this feedback on board so appreciate you taking the time to let us know so we can continue to improve. Best wishes, Anna

Posted 4 years ago

“I look forward to my deliveries of high quality tasty meat. At Christmas we sat down to a beautifully moist, tasty stuffed turkey breast- absolutely lovely. Would definitely recommend field and flower, particularly love the duck.”

Helpful Report

Posted 4 years ago

“Very pleased with the all the goodies we bought, good value for money and efficient service.”

Helpful Report

Posted 4 years ago

“Enjoyed nearly a full year of excellent products from Field and Flower and Christmas was no different. First class products full of flavour which has spoilt us forever from other suppliers.”

Helpful Report

Posted 4 years ago

“Re my Christmas order - I ordered rack of lamb for 2 people as it was my birthday on the 24th and this was absolutely delicious. For Christmas Day I ordered the beetroot Gravadlax which was delicious but as it was a pack for 2 people I was expecting 4 slices, not 3, so it was slightly disappointing. Then I had the turkey Crown with pork and apricot stuffing. This was also slightly disappointing as there was not enough stuffing in the middle and way too much string on the outside which was quite difficult to remove before carving. We followed the cooking instructions given but it did turn out to be a little dry. More stuffing would have helped. Nice flavour though. All other parts of my order were fine. Thank you.”

Helpful Report

Posted 4 years ago

Thank you for your feedback Carole, this is really helpful to enable us to continue to grow and feedback to our supplier so we can make any necessary changes before next Christmas. Glad to hear you enjoyed the majority and thank you again for taking the time to write a review. Best wishes, Anna

Posted 4 years ago

“Turkey crown was tasty, moist and the stuffing was just the right amount and not a massive amount as often happens to reduce costs .always on time and good delivery . Always keep in touch”

Helpful Report

Posted 4 years ago

“The Turkey was fantastic so tender, even my children ate it without complaint and they claim to hate Turkey! The ham was delicious. We were extremely pleased with the order.”

Helpful Report

Posted 4 years ago

“Great service and quality”

Helpful Report

Posted 4 years ago

“Very pleased with my Christmas order, especially the turkey crown, good quality and lovely flavour. Beef and lamb both good too.”

Helpful Report

Posted 4 years ago

“Always fantastic...The seafood is sensational... the beef is beautiful... the pork perfect ...the turkey terrific and the chicken couldn’t be better 😊”

Helpful Report

Posted 4 years ago

“whilst i am usually happy with your products i was disappointed on two counts. firstly i called to add to the order, to double it at least, but was told that this would not be possible which was very frustrating. also i ordered a chateaubriand and when it arrived it was considerably smaller in weight than i had expected the i had expected 1.5kg and 750gms and ovbiously less was paid, im a little confused as to how that came about?”

Helpful Report

Posted 4 years ago

Hi Bernice, Thank you for your feedback and for taking the time to let us know of the issues you faced. I understand your frustration not being able to add to your order, however we do work with small scale farmers and we needed to give our suppliers as much time as possible to prepare for one of their busiest times of year. Unlike larger retailers, working with independent farmers on a much smaller scale also means that we didn't have have the buffer to respond to last-minute additions unfortunately. If you could let me know your order number by emailing hello@fieldandflower.co.uk FAO Anna, I can look in to the discrepancy with weights for you. Best wishes, Anna

Posted 4 years ago

“I am super impressed with the products from Field&Flowers. The meat and fish are exceptional and all the other products better erthan Waitrose and local organic butcher. Great variety and brilliant delivery.”

Helpful Report

Posted 4 years ago

“Loved our Christmas order. Delivered on time and beautifully packed. Everything was scrumptious!”

Helpful Report

Posted 4 years ago

“Enjoyed my order for Xmas. Turkey sous vous side ( excuse spelling), really tender and tasty. My daughter In law loved the cranberry and cashew slice. First time Xmas order with you, really pleased with it.”

Helpful Report

Posted 4 years ago

“Delicious ham, great bacon. Very well packaged. Arrived on time. Will certainly order again from Field and flower. Highly recommended”

Helpful Report

Posted 4 years ago

“Great service and products.”

Helpful Report

Posted 4 years ago

Field & Flower is rated 4.9 based on 2,077 reviews