Field & Flower Reviews

Name: Field & Flower
Address: field&flower, Somerset, Somerset
Rating: 4.86

4.9 Rating 2,077 Reviews

98 %

of reviewers recommend Field & Flower

4.9

Based on 2,077 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02037358005

Email:

hello@fieldandflower.co.uk

Field & Flower 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

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“We love F&F. It's rare to have a company that provides excellent service, good prices, amazing ethos and superb quality product. Always happy to purchase from them, my first source of meat - and I share the majority of social media posts because they are so educational.”

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Posted 1 year ago

“I really really love all of the products we’ve tried from Field & Flower the piri piri chicken wings are a family favourite and we really enjoyed a shoulder of pork tonight. I think I’ve had about 9 boxes so far and have converted my aunt to from supermarket to F&F chicken and ham. The only reason I’ve not given 5 stars is because I find the website a bit clunky and it won’t always do what I want.”

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Posted 1 year ago

“Some lovely products, a few issues with the website which I've got around by logging in and out. I would just wish for a little more flexibility than the current 5 day lead on orders, for example if I've missed something off”

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Posted 1 year ago

“Great food much better than supermarket meat”

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Posted 1 year ago

“The products are good quality but I really don’t like the subscription ordering system - I’ve actually gone to cancel a few times, busy haven’t in the end as the products are good and the ethos admirable. However, I don’t like having to keep over £40 of products in my basket in order to save it. It’s actually stressful as you message me all the time with marketing emails but only seem to message just before delivery when it’s time for my next order and this doesn’t always give me enough time to sort it out, meaning I get last times’s box delivered again. I would much prefer it if I could come off the subscription and just order what I want, when I want. I do appreciate your ethos but I’m not keen on boxes randomly arriving full of stuff I don’t want. I just want to be able to save an empty box please. And then If the box is empty, to not have a delivery that time, you know?”

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Posted 1 year ago

Hi Sarah, Thank you for taking the time to provide us with your feedback regarding our products and subscription ordering system. We appreciate your kind words and understand that our current subscription model may not meet all of your expectations, and we apologise for any frustration it has caused. The minimum spend requirement is in effect to ensure that we can offer our products at competitive prices and cover the costs associated with processing and delivering orders. By setting a minimum spend, we can maintain the quality and value of our products. In response to your request to save an empty box and avoid unwanted deliveries, customer service would be more than happy to assist with a frequency change. Please feel free to give us a call any time, as we can run through your account settings with you. If there is anything else we can assist you with or if you have any additional suggestions, please feel free to let us know. We are here to help and ensure that your experience with us is positive. Kind regards Molly

Posted 1 year ago

“The quality of the meat, fish and cheese is outstanding. I am very mindful about where the food I provide for my family comes from, so having the reassurance that the farmers Field & Flower work with adhere to the highest welfare standards, and are paid a fair price for their product, is very important to me. Highly recommend!”

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Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

“Great quality products and promotions on offer along with outstanding customer service. Full flexibility with delivery to suit anyone’s needs.”

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Posted 1 year ago

“Great produce, great service, great ethos.”

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Posted 1 year ago

“Great service and products. Won't buy meat anywhere else. Love the cheese selection too.”

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Posted 1 year ago

“Prompt delivery, well packed and nice produce.”

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Posted 1 year ago

“Interesting selections of meat and fish. Like the deli items too..”

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Posted 1 year ago

“Amazing customer service and quality of food.”

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Posted 1 year ago

“Always high quality meats”

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Posted 1 year ago

“What I really love about field and flower is the quality, variety of cuts of meat that just aren’t available in the store . I also know where, when my meat comes from again don’t get that in store. I’ve never had a bad piece of meat. If you change one thing this year start receiving your meat from here you will not be disappointed I promise.”

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Posted 1 year ago

“We are never disappointed with our Field & Flower box. We change it every month to try all the different products and this is very easy to do, as is changing a delivery or pausing for a month when you have a holiday etc. This Easter we were delighted with our butterflied leg of lamb which was delicious on the BBQ , and I have frozen a Porcetta which was in the Easter special range as they were getting such great reviews from Christmas.”

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Posted 1 year ago

“Products are all of amazing quality and super efficient service”

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Posted 1 year ago

“I first started using Field & Flower during lockdown and was so impressed that I have regular orders now. why? because the quality and range of their products far outweighs that of the top supermarkets. For Easter, I ordered their Hogget (no me neither) but apparently it’s an old sheep rather than a young lamb with heaps of flavour, I agree, and it’s now permanently on their list.”

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Posted 1 year ago

“Fantastic quality meat! We live in a farming community and always buy free range / organic where possible mainly to support the farmers. Field & Flower tick every box for me including, excellent delivery, great customer service (when you mess it all up!) just enough communication each week without being annoying and the recipes are really good inspiration when you try new cuts of meat!”

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Posted 1 year ago

“With field&flower I found the quality I was looking for since I moved from Italy to the UK, and I am so demanding of food quality. Are almost 3 years since I order from field&flower and I cannot find the same choice or quality in the shops. I tried a lot of products (chicken, beef, dairy, salmon) and all are excellent, the chicken is pink and smells good.”

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Posted 1 year ago

Field & Flower is rated 4.9 based on 2,077 reviews