F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 61,891 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 61,891 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Changed watch battery. Lifetime battery offer was too good to pass up. Being able to do the watch in store in an hour was also really excellent.”

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(Darlington) - Posted 1 year ago

“Bought two cheap watches today. Staff were extremely helpful with advice and choices - then changing straps to meet our exact requirements. Very friendly and professional.”

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(Norwich) - Posted 1 year ago

“The first lady that helped me on sat was very helpful and also on the monday when I went back in with my fiance they were very nice . The only problem is that we have a bit of a wait to get my ring altered .”

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(Ipswich) - Posted 1 year ago

“Prompt service.”

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(Nuneaton) - Posted 1 year ago

“I knew what I was looking for, and F.Hinds had what I wanted at a price I was willing to pay, so I bought it.”

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(Telford) - Posted 1 year ago

“Very helpful”

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(Walsall) - Posted 1 year ago

“Competitive prices and really friendly and helpful staff. Thank you”

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(Cheltenham) - Posted 1 year ago

“Quick and courteous service.”

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(Wolverhampton) - Posted 1 year ago

“Helpful friendly staff. Never had to wait too long to be served”

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(Cowley) - Posted 1 year ago

“Young lady very helpful”

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Posted 1 year ago

“Very helpful and obliging. Giving me cheaper and more immersive options. Thank you”

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(Waltham Cross) - Posted 1 year ago

“Found the Staff very helpful.”

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(Wellingborough) - Posted 1 year ago

“Went in for battery change in watch, staff were friendly and helpful, only issue was card machine problems but staff were trying to fix this”

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(Staines-upon-Thames) - Posted 1 year ago

“Lady who served me new about the product I brought and was very helpful.”

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(Aldershot) - Posted 1 year ago

“Little bit overpriced on some items but some are reasonable and great! Staff in the high wycombe branch are always so nice”

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(High Wycombe) - Posted 1 year ago

“Efficient and polite staff”

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(Letchworth Garden City) - Posted 1 year ago

“A nice welcome and pleasant staff served promptly with all neads taken care off by the staff.”

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(Sheffield) - Posted 1 year ago

“Too short staffed. I have shopped there for many many years but staffing levels are not on a par with the queues going out the door or people I saw that left the queue not prepared to wait. The service is good if you are prepared to wait.”

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(Horsham) - Posted 1 year ago

“I was very pleased with the customer service. Time was taken to show me a selection of rings meeting the description I gave . I am very happy with my purchase and looking forward to returning to the shop to purchase another item of yewellery and using my £10 voucher.”

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Posted 1 year ago

“Good service, answered all my questions and prices for every pocket”

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(Southampton) - Posted 1 year ago

F.Hinds is rated 4.9 based on 61,891 reviews