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F.Hinds Reviews

4.9 Rating 61,756 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 61,756 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

F.Hinds - A Family Business Since 1856

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I have had the pleasure of being served by and getting to know your very professional and delightful staff since late 1970s. Thank you.
Helpful Report
(Orpington) - Posted 1 month ago
Staff very helpful and happy
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(Orpington) - Posted 1 month ago
I bought a new battery for my watch in 2017 and Hinds offered a "Lifetime replacement' (for that watch) for a little extra payment. I went in this week and they put in another new battery under that scheme with no further payment. Very pleasant staff and good lodge fashioned service. Thank you.
Helpful Report
(Worthing) - Posted 1 month ago
Excellent service by very pleasant and knowledgeable staff. Thank you for a fantastic shopping experience 😊
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(Solihull) - Posted 1 month ago
I visited the store to get my watch battery renewed and it was done within and hour always pleased with the service
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(Barnstaple) - Posted 1 month ago
Staff always friendly and helpful. Plenty to choose from and a good variation of price depending on what you are looking for
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Posted 1 month ago
Very helpful and friendly staff
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(Stirling FK8 2EE) - Posted 1 month ago
i was very satisfied with care and attetion, that i recived..
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(Crystal Peaks) - Posted 1 month ago
Called in today for advice on how to clean jewellery, the assistant was very helpful and knowledgeable. I've shopped here before and I can say I'll carry on shopping here. Great staff and great prices and great products
Helpful Report
(Middlesbrough) - Posted 1 month ago
Good choice of items combined with excellent value . Staff very knowledgeable and helpful. No problems if an item has to be returned for whatever reason. Repair service is also very good.
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(Swansea) - Posted 1 month ago
I was gifted a ring for Christmas which was not from F. Hinds and I loved it but it was just a bit too small. I took the ring in for a resize and was delighted to find out F. Hinds were happy to take my ring and resize it even though they were not the ones who supplied it. The lady talked me through the whole process and gave me a promise date as to when I’d receive the ring back and it was back a week earlier than anticipated. I was also very happy to find my ring had been cleaned and polished upon collection and it fit me perfectly I was so so happy.
F.Hinds 5 star review on 14th October 2024
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(Letchworth Garden City) - Posted 1 month ago
Very friendly and helpful service always a pleasure shopping in F Hinds.
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(Bury) - Posted 1 month ago
Michael is a star, always accommodating!
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(Mansfield) - Posted 2 months ago
Poor service and quality brought 2 items both broke in same place having g to wait 3 weeks with insurance bang out of order will be getting inconstant with trading standards if not sorted or full refund
Helpful Report
Posted 2 months ago
They were really helpful and understanding what I needed help with.
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(Stockton-on-Tees) - Posted 2 months ago
must be good i keep coming back just bought a new watch
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(Wakefield) - Posted 2 months ago
The lady was very helpful and understood what I wanted.
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(Yate) - Posted 2 months ago
The necklace did not arrive when it was supposed to, so I made the trip into town unnecessarily. On the receipt it stated that I would be informed if the collection date would change, but that didn't happen. So I collected it 6 days later than I should. Disappointed with only 1 choice of box to keep it in. The staff were friendly though and the necklace beautiful.
Helpful Report
(Blackpool) - Posted 2 months ago
Very polite and helpful
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(London) - Posted 2 months ago
The service was very good I went to buy one watch but got two 9je pocket and one wristwatch so pleasant would buy again
Helpful Report
(Bradford) - Posted 2 months ago
F.Hinds is rated 4.9 based on 61,756 reviews