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F.Hinds Reviews

4.9 Rating 61,784 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 61,784 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

F.Hinds - A Family Business Since 1856

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Top service. Great staff attitude and friendliness.
Helpful Report
(Wolverhampton) - Posted 7 months ago
All staff friendly and very helpful.
Helpful Report
(Cheltenham) - Posted 7 months ago
Had to go in for a new battery for my watch and they did it while l waited for it
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(Bishop's Stortford) - Posted 7 months ago
Friendly helpful staff, quick replacement of battery and a good selection of watch straps
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(Trowbridge) - Posted 7 months ago
Very good customer service and very helpful would recommend to family and friends
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(Torquay) - Posted 7 months ago
Helpfull Happy staff nothing too much trouble
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Posted 7 months ago
Knowledgeable and very helpful
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(Swindon) - Posted 7 months ago
Pleasant and professional. Thank you
Helpful Report
(Braintree) - Posted 7 months ago
Staff was lovely and patient
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(Coventry) - Posted 7 months ago
I recently visited Dalton Park, after walking past Chapelle. I had a sneak peak at eternity rings for our Silver Wedding anniversary. We've been looking for a year, I found the most perfect match to my other rings. Beautiful quality, great service, delivery to store within a week for collection for the correct size. This is my 3rd ring from Chapelle, whilst in store I also picked up some sale items for gifts such a frames etc. I get a 12 month warranty from day of collection and free polish & rohidium dipping which I will take advantage of. One thing I would change, is bring out an app and a log in account on the website for Chapelle. Distinctly laking behind any other provider. It's a good way for customers to keep track of orders/receipts/g'tees. Send some discount codes out too everyone likes an extra bargain! Thanks again!
Helpful Report
Posted 7 months ago
Very helpful staff .
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(Stamford) - Posted 7 months ago
Very friendly and helpful. Made me smile.
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(Trowbridge) - Posted 7 months ago
We were well recieved by friendly staff and were told all three watches we needed refitted with new batteries woud be ready at a set time and they were ready cleaned and reset to the correct date etc.,
Helpful Report
(Basingstoke) - Posted 7 months ago
Very reasonable prices and a good range of watches and jewellery good product knowledge and helpful staff set up my new watch for me and made sure I was happy and looked after my wife choosing an eternity ring with sizing and selection etc
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Posted 7 months ago
Good service
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(High Wycombe) - Posted 7 months ago
Fantastic service given by Crystal
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(Burton Upon Trent) - Posted 7 months ago
Always pleasant serice. Have no problems with going in to ask for advice or buy something new.
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(Hertford) - Posted 7 months ago
Had a wstch battery replaced, Staff were so helpful and friendly.
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(Burton Upon Trent) - Posted 8 months ago
Brilliant watch, brilliant service
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(Watford) - Posted 8 months ago
Excellent service from knowledgeable staff. Have used this store in the past for watches, wall clocks, and alarm clocks and would do so in future due to good service and competitive pricing.
Helpful Report
(Slough) - Posted 8 months ago
F.Hinds is rated 4.9 based on 61,784 reviews