F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 61,891 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 61,891 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

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“The assistant was very helpful, went out the back to see if there were any other clocks we may have liked.”

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(Taunton) - Posted 8 hours ago

“Good customer service in the Clacton store, service was also very quick”

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(Clacton-on-Sea) - Posted 1 day ago

“Very helpful with my watch battery problem”

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(Trowbridge) - Posted 2 days ago

“Very good customer service”

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(Letchworth Garden City) - Posted 2 days ago

“Purchased a new Seiko watch The staff member was very knowledgeable & friendly. He set the watch up for me & explained everything. Brilliant service”

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(Crystal Peaks) - Posted 4 days ago

“Always greater with a smile and treated professionally, Ashley and his team always meet expectations.”

F.Hinds 5 star review on 11th April 2025

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(Norwich) - Posted 5 days ago

“Arrived 8 minutes early for appointment and was told very abruptly and quite rudely to leave the store and come back despite there only being 1 other couple in the store. Lady doing the actual ear piercing was very nice and engaging.”

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(Berkshire) - Posted 6 days ago

“Great service. Very helpful”

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(Basildon) - Posted 1 week ago

“Received first class service.”

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(Banbury) - Posted 1 week ago

“Professional and polite staff, ready to help.”

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(Darlington) - Posted 1 week ago

“I didn't realise that Chapelle at Designer Outlet , Bridgen was Hinds !! Good customer service, item not in stock but delivered next day.”

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Posted 2 weeks ago

“The lady was very helpful, wouldn't let me buy a watch that wasn't working properly, so happy with that and bought another watch instead, than you so much for your help”

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(Brierley Hill) - Posted 2 weeks ago

“Very good and friendly service”

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Posted 2 weeks ago

“Very polite, attentive staff, and although being a busy day, looked after me well.”

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(Burton Upon Trent) - Posted 2 weeks ago

“Good value and quick after an initial querying of my lifetime battery guarantee”

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(Southampton) - Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“I have had a lifetime watch battery card for many years and every time the service is brilliant with today being even better than usual. My watch had a new battery fitting completed within 3 minutes of walking into the shop. Additionally the gentleman who served me gave me some useful tip to help as the battery needs replacing more frequently due to the age of the watch, which I very much appreciated.”

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(Swindon) - Posted 3 weeks ago

“I ordered a custom ring. The staff were so helpful and gave suggestions that helped. I was so pleased with the service start to finish. And loved the ring.”

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(Wolverhampton) - Posted 3 weeks ago

“The young lady who served us was very helpful and a got exactly the watch I wanted”

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(Blackpool) - Posted 3 weeks ago

“Very happy with the service. Helpful and brought wanted I went in for.”

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(Southampton) - Posted 3 weeks ago

F.Hinds is rated 4.9 based on 61,891 reviews