“Customer service excellent, answered questions very quickly and throughly. Very helpful and friendly. Very impressive and will use this again, thank you Paula”
“Fever have been brilliant throughout thank you.
I lost my tickets and emailed them asking for help. Within 10 mins they were able to send me my tickets again on my email.
Thank you so much.”
“I was collecting fever club points for months just to realise that they were taken away without being notified about the changes. On the top of that I was given mixed messages about this problem every time I contacted the customer service. I consider myself a loyal customer but feeling disappointed with the service provided by Fever”
“It was horrible!
Ridiculous number of errors made from the players. Yes, players not musicians. It was obvious they were inexperienced, very young amateurs. One of them announced it was her first concert seemingly to apologize for how poorly they played. This group needs to practice for a few more years before they play another event that people spend their hard earned on money to see! They also need to learn how to tune their instruments properly, play to tempo and to play in a quartet. They butchered every song. The songs were incomplete and very oddly produced. It was difficult to recognize what they were playing at times. We have been to high school recitals that were a 1000% more professional than these players. Many people left early from a 1 hour event. We didn't want to be rude and walk out, but it was excruciating to stay to the end. It was sad that the players shamelessly begged for money/tips in a tip jar and through Venmo and social media followers and tags every couple of songs. They must not be able to hear themselves or recognize that very few people applauded. The concept of a candlelight string quartet playing inside a candle lit location is a nice idea but this event was painful to get through. In addition, many of the candles were burned out and not remotely close to the number of candles as in the promotional photos. The building was smelly, musty and moldy. There wasn’t any air-condition or fans running. The next morning, we woke up with headaches and allergy problems. This experience was awful! Never again!😖 😱”
“I have contacted Fever many times explaining that my daughter was too unwell to attend and I requested a refund.
I offered to provide hospital and doctor records as proof.
I’ve been given the complete run around.
I’ve asked for my query to be escalated so they closed my query! Absolute nightmare and abhorrent treatment!”
