“I had a little issue and the customer service will be able to rearrange my visit to Monet immersive experience.
They were very kind and I had a fast reply to my questions.”
“The system for changing your tickets if something - such as a train strike - disrupts your plans was very easy. Staff were quick and helpful. It makes you feel you can buy with confidence despite what the world might throw at you!”
“Great assistance. I booked from New Zealand and got my dates wrong by 24 hrs. Your team were amazing, navigating me through changing the date.... for a once in a lifetime visit to London
Regards
Steve”
“I purchased a ticket from Fever 21 days before the event date but could not attend because I had to go on a business trip. I asked if the ticket could be rescheduled for a later concert date but they would not do it. They are an inflexible and VERY greedy company that cares only for the bottom line. BEWARE! Do not purchase tickets unless nothing ever happens or changes in your life.”
“I have had to change a booking as I am unwell. This was done without any problem at all. Mariane was efficient and extremely helpful. Excellent service, which is greatly appreciated.”
“Horrible I bought 2 tickets for a show for September 28, 2023 to Candlelight: Tribute to Queen and when I purchased got tickets for the wrong date August 31, 2023. Day before the event I checked my tickets and realized they had sent me the wrong date. Called and nothing was done but saying I’m sorry we can’t do anything for you. Better check your tickets real close with this company or you will lose your money.”
