“Noticed the date on tockets changed. Not informed. Contacted to advise all adverts still say initial date. Their response = CANCELLED MY TICKETS.
Customer service useless”
“You changed the date amd didnt tell anyone!!!! Its only becaise i noticed and i got in touch! Every advert still says its the 6th Oct. Im hundreds of pounds down now due to the date change. Not.good enough.”
“Person from customer service was so amazing.I emailed them late and they responded after few min.Thank you very much for resolving my problem very well and quick”
“Fantastic customer support. I sent an email on a Sunday evening asking for a refund as there is a train strike on the day I’m due to go to the concert and someone responded almost straight away. Not only that, the whole refund was processed within about five minutes. Absolutely fantastic. Thanks Jose.”
“It's been a bit of a rocky start. My first attempt to book a ticket was unsuccessful since despite selecting a clear date the ticket set for the day I purchased it half an hour prior to the time it was purchased. Fortunately I was apply to raise my concerns to them and by the end of the day I was apply to exchange that ticket for the one I actually needed. So I will use the app again but this had better not be a recurring issue.”
