“Five friends and I attended the Candlelight concert Coldplay tribute in Boston yesterday and I am sad to say, that it was quite disappointing. It took place in a synagogue - which could have been amazing but we could hardly hear anything the artists said on the microphone and the music was super soft as well. We were in zone C but I do think it should be possible to hear the music properly anywhere in the venue. There were also very few candles, which is obviously not a huge problem but all together this was not what we expected and it was not worth 40$.”
“I booked tickets for the wrong day by accident, emailed customer service, got a quick response, booking cancelled, voucher to re-book sent and correct booking made all within a few hours 10 out of 10 service.”
“They have made a young couples year! Were so efficient with their responses and really made a difference! There was no fussing just straight onto the case. In which they really went above and beyond. I am so thankful!”
“Marco was very helpful when we couldn't attend the friends experience. I was very stressed and he could not have been any more helpful. He gets 5 🌟🌟🌟🌟🌟 from me.”
“I was impressed how understanding and efficient of customer service was following a mistake I made. Fuss-free experience and sorted in a few hours. Thank you”
“I needed to change venue and date for a candlelight concert due to family circumstances.
My query was dealt with very promptly and after very clear instructions, I was able to buy tickets for another date, using a voucher covering the ticket price that Fever emailed to me. I am very impressed with their service.”
“I was unable to attend an event I had previously paid for and was unsure as to whether I would be able to rearrange on such short notice but I asked for assistance via the Fever App using the chat feature and a member of staff was available to help me straight away. My problem was dealt with in a matter of minutes and I was able to book another date with a voucher of the same value. I would definitely feel confident to book an event with Fever again.”
“Exceptional quality of support with my request to change the time/date. Response times were incredibly fast, instructions were clear and simple to follow, and the resolution was fantastic. First class.”
