“Excellent company. I made a mistake with booking a earlier time, thought it would be a nightmare to change but the response was so fast, my tickets were cancelled and a voucher added to my account to rebook for the right time. I would definitely recommend Fever”
“It's a good service in all but as for access, well it's a bit convoluted and not clear on booking. I think it would make much more sense to have a section where you can just calm up and book all at once or a specific marker when I rdeting for the access ticket. I have a very extensive Disability network as I work in Disability arts, most of my network would not be able to access this system and it would probably be difficult to work through a PA with this so you're isolating an entire community that might come and see your work. Also many of the rooms were not accessible really so access is clearly an afterthought which is a shame.”
“I had some questions about a festival and i receive a really quick and nice feedback. To be honest, it's appreciable to have that king of response => not like in France :)”
“Booked the Loco-motion Paddington event at Blenheim Palace. It was grossly overpriced at over £80 for 2 adults & 1 child for a 55-minute experience. It was totally misrepresented and hugely underwhelming. When I fed back to Fever all of the issues encountered on the day coupled with the general disappointment in the event, they simply did not care. Their response was to refer me to their bookings T&C’s with not so much as a “thanks for the feedback” or “sorry you didn’t feel the experience was as hoped”. It felt like they had my money so they simply didn’t care. Luckily we are annual Blenheim Palace members so the day wasn’t a total write off but certainly not thanks to Fever!! If the event has been £10 pp, it would’ve been one thing but it was a total waste of money at a time when no one can afford to waste money. I will avoid ALL Fever events in the future.”
“Really kind customer service, informative, listened to my request and took the time to make sure I knew all the steps before I started the rescheduling process :) thanks!”
