“Superb service! Having booked the wrong time, this company politely, speedily and fairly sorted out my problem and gave clear explanation/instruction for changing my tickets - a breath of fresh air in the world of online booking.”
“I have booked by mistake the wrong time slot. Fernanda M from Fever had assisted me in changing it and everything was done in a day without any issues. Thanks for your great service, Fernanda! M x”
“I wasn't sent a confirmation email for a candlelight concert in London so contacted Fever and they helped me by sending the email after providing them with all the relevant information. I am more than happy with the service I received.”
“Terrible website with no customer service . You make a mistake your on your own . I made a mistake when ordering tickets the first time I used the website and had no recourse to correct my tickets. I was told that not only would they not help me correct my tickets and that they would offer me a voucher not a refund. I wanted the tickets changed so a small problem went to a big one .
Good luck if anything goes wrong your stuck.”
“After am unfortunate double booking due to website/browser issues, I was able to talk to an actual super helpful human, what a rarity today.
All resolved immediately, stress gone.
I'll use again and again. You can trust fever.”
“The app is easy to navigate. I've had to make a couple of calls due to needing to change dates. The people on the phones are very friendly and helpful. My requests were dealt with quickly.”
“I was advised my query would be resolved within the hour by email. The only email I have received is this ‘review’.
There has been no help
To review!”
