“I somehow managed to book the wrong date and time for a show. Contacted customer service and the response was so quick and helpful to get this changed. Very pleased”
“I wanted to change the date. Fever team understood my situation fast , they were absolutely great. Gave me a voucher to pick another date and time. Thank you”
“I got there in the end let’s just leave it at that probably due to my lack of familiarity . It could be more user friendly for those people who reschedule their tickets and get a discount voucher . Not so easy . I blame the wife”
“I had to change the date of my tickets due to family illness and requested this by email. I had an immediate response informing me how to change the date. Very impressed by the great customer service and support!”
“I was concerned that I needed a smartphone with app to get and use my tickets, but a very prompt reply allowed me to print them out. A bit more information on this on the website before paying for tickets would be a good idea.”
“Sunday nights are not a time you'd expect to get a response to a customer inquiry so I was most impressed when I did. Within minutes of inquiring if it was possible to change the date of a booking I'd made by mistake, I received a reply from an actual person (not one of those infuriatingly useless chatbots beloved of banks, telecomms and insurance companies). Fever's Sunday knight rode to the rescue and one email later I received a voucher enabling me to change the tickets at no extra cost. Amazing service!”
