“I have been quite frustrated in the past trying to get some assistance, but today was really impressed with the level of service. Something is improving, so please keep it up.
Many thanks”
“Having booked a ticket by mistake, I got in touch with them, explained the situation, they got back in touch very quickly and said they have refunded the ticket but it will take 10 days. So in ten days I will know for sure, but I feel very confident in them”
“Robots like customer service - don't waste your time contacting them - all their answers will be "sorry to hear that but [f-you]". RUN if you see any event ticketed by fever to save yourself the misery and the ridiculous booking fee”
“Amazing customer service! I suddenly became ill before the event, described the situation to the support and received help and assistance with my tickets. Highly appreciated this.”
“Great choice of events on offer. Very good value. Easy to book and use tickets. They have introduced us to many different experiences since I discovered Fever. Customer service are always very helpful and quick to respond. Thank you”
“We needed to cancel our booking because of one of the party getting Covid. Fever were very understanding and enacted a full refund, in a very prompt and courteous way.”
“My mistake was dealt with in a friendly swift manner, and time was taken to explain how the app works. It left me feeling confident in the support supplied by fever. 😊”
