“Due to a rail drivers strike I could not get to the exhibition on the day I had booked. Fever very kindly and efficiently sent me a voucher to rebook my visit with no trouble. Thank you Fever.”
“Due to a last minute train strike, which meant we wouldn't be able to get to the exhibition, I contacted Fever to ask if it would be possible to reschedule. I received a prompt and informative response and an exchange voucher was issued. Fabulous and friendly customer service. Thank you”
“Amazing. Fast friendly brilliant service. Followed up and secured my experience. Changed something I messed up. Will use fever for all my future trips and excursions. I’m sold and hooked. All I ever need now going forward. Recommend one billion percent. I am a genuine girl that messed up a booking date. They fixed it free of charge and secured my correct date very easily in two emails. X x x x amazing x x x. Thank you. Sarah. Hertfordshire. X x x x”
“I had requested a refund/ to move ticket to another date (I hadn't thought I would get a refund) and received a voucher. I sent an email on Saturday & received a response at 8.20am the next day; the query was resolved within 10 minutes after my next response. Customer service was excellent.”
“I arrived a month early for a booking and while they couldn't accommodate on the day they were very helpful and offered a voucher to reschedule for another time. When I realised the voucher had expired they responded almost immediately and arranged for it to be extended allowing me to rebook our family trip.”
“As a wheelchair-user I bring an assistant with me. I sent the request for a free ticket which was answered quickly and easily explained how to add it to my ticket.”
