“I had to cancel my tickets and re-arrange for another date, there was some mix up at the checkout and I ended up paying twice. I wrote to customer service at Fever and the issue was resolved with a full refund of the second payment within the hour. I was so pleased with the service that was provided.”
“I accidentally cancelled my ticket for Disney 100 Exhibition a voucher because of issues with my back, I asked an advisor called Franco for a refund.
He said he would ask his team, and then email me. 1min after our web chat, he sends me a generic company email, saying my issue has been resolved with a voucher. It’s obvious he didn’t look in to my issue to ask management. I will be making a complaint about this to Citizens Advice.”
“the service is great. Made my mood better. I was so upset that can not attend the concert, due to work circumstances, but then assistant George was very helpful and fast with changing my ticket. It is very simple. Really great service. Will buy tickets here. So convenient.”
“Excellent from start to finish !!
The staff are wonderful & assisted regarding disability needs.
I have booked many tickets now & have never been disappointed as the customer service is 5*
Thankyou !!”
“I booked tickets via the Fever app for an event, however due to conflict of interest I no longer wished to attend. I believed there was only an exchange option on my tickets & only a refund option in certain circumstances. However, the team swiftly dealt with the issue & I'm very impressed considering basic retail refunds can be difficult to obtain. Will happily use Fever in future to book tickets for other events. Highly recommend.”
