“The exhibition was very good, and the staff were very helpful. Despite there being no cloakroom, they were happy to take my cardigan and coat and put the behind the box office desk. There was plenty of seating so as somebody with a bad back it was a really good comfortable experience, very easy to enjoy. And the visuals were out of this world. Hats off to you all, fantastically well done.”
“I had a real problem when I ordered my tickets. Got 3 instead of 2 and no refund. Got a voucher which I couldn't deal with. However, I wrote to Fever and got an immediate response and ended up getting a full refund for 3 tickets and I have now rebooked the 2 tickets I wanted. Thank you so much for your very efficient, prompt and brilliant service. Much appreciated in this day of not being able to talk to anyone!!!”
“I made a silly mistake and purchased too many tickets. Customer Services were really helpful and sorted everything out so quickly. Top marks for service!”
“Customer service was very quick and helpful, I couldn’t attend an experience I’d booked and wasn’t sure if a refund would be possible but the whole process was smooth and had it all sorted in no time!”
“Used Fever to book Dopamine Land but then my daughter was ill on the day - contacted customer service via Live Chat and they sorted us out by cancelling the tickets and getting a voucher to use for a new booking which was great.”
“I had an issue while booking my tickets and mistakenly booked the wrong time show, Zdenka at Fever customer service was fantastic and helped me resolve my problem promptly. Would defo recommend.”
“Fever tend to hire very good customer service staff. Very responsive, helpful and solution orientated. Alba was very efficient and supportive when I fell ill and couldn’t attend an event last minute.
Can’t fault them and they offer great experiences.”
