“Very unhappy with how I was dealt with. Purchased tickets to bubble planet for my two nieces under 5 and my sister. We couldnât attend in the day and knew at the beginning of the week. Tried for 2 days to get hold of someone. Finally did and was reassured by 2 separate agents that my tickets wouldnât go to waste and that it was being raised and that Iâd got in contact in enough time so my tickets werenât wasted. I kept having to chase this up and by the Friday my tickets had gone to waste and they refused to move my tickets or refund me”
“We purchased tickets based on the setlist. The setlist remained the same as the show started. We were invited bybthe Fever ataff to scan the barcode and follow along with the program. But as soon as it started, they completely changed everything. Then after the show, they quickly updated the setlist. It was a very sneaky change, felt like a bait and switch. And the response we got was too bad, so sad. We've been to many feger events and spent lots of money. After this experience, we will not be back. Very disappointed with the experience and even more disappointed with the lame response!”
“Horrible company to deal with. They offered a promotional code and then didn't apply it to the ticket. When I reached out to discuss, I only got generic responses. I begged to get the issue escalated and was told my request was refused.
Awful company.”
“Sono degli scammer.
Abbiamo comprato dei costosissimi biglietti per un concerto, giĂ di partenza troppo costosi per i miseri 60 minuti di musiche, ma che si sono rivelati una vera scammata quando le musiche suonate sono state diverse da quelle presentate nel programma per cui abbiamo pagato.
Nemmeno a dirlo, il biglietto non è stato rimborsato perchè "i rimborsi sono vietati dalle loro policy interne", comodo cosÏ no? Semplicemente vendi aria fritta e poi non rimborsi perchè non previsto da policy varie.
Mai piĂš con questi ladri.”
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“Avoid Fever â Misleading and Disappointing Experience
I had a terrible experience with Fever when purchasing Vue Cinema vouchers. They offer two options:
Super Saver Ticket for ÂŁ7.50.
Super Saver Combi for ÂŁ10.49.
I purchased one of each, and despite being assured by Feverâs support team that both codes could be redeemed online, I discovered that the Super Saver Combi is only redeemable at the cinema. This crucial restriction was not mentioned anywhere on their app before purchase!
It was only after receiving the confirmation email that I found a small note stating the combi voucher could not be used online. This lack of transparency left me unable to book my weekend tickets online, risking them selling out.
I contacted Feverâs support team multiple times by phone and email, explaining the issue and providing all relevant evidence. I didnât ask for a refundâI simply requested an alternative Super Saver code (even offering to forgo the price difference). However, Feverâs response was appalling:
They sent generic, copy-pasted replies about their "non-refundable policy," completely ignoring my request or the evidence I provided.
The escalation team was unresponsive and offered no meaningful resolution.
Phone support agents, while polite, only made empty promises that my issue would be resolved within 15â30 minutes.
After calling around eight times, it became clear that Feverâs support team is poorly trained or unwilling to address legitimate customer concerns. Their app misleads users into buying tickets without disclosing key restrictions, and their refusal to take responsibility is unacceptable.
This entire experience has been frustrating, time-consuming, and disappointing. Feverâs combination of misleading advertising, poor communication, and refusal to resolve issues shows they prioritise sales over customer satisfaction.
I strongly advise others to avoid using Fever for ticket purchases specially for VUE cinema. There are far better companies with transparent policies and reliable support teams.”
“Disappointing Experience â No Parking Info & Zero Flexibility
I was really looking forward to Candlelight: Best of Hip-Hop on Strings, but I never even made it inside. Despite leaving an hour early for what should have been a 20-minute drive, I spent 20 minutes circling South Philly looking for parkingâonly to realize I was out of time. The venue has a strict no-late-entry policy, which meant I had no choice but to turn around and go home.
Nowhere in the event details did Fever mention parking, which is a major oversight for a venue in an area known for its parking challenges. When I reached out about a refundâor even a credit for a future eventâI received a canned response citing their strict no-refund policy.
I understand policies, but good customer service means considering reasonable circumstances. Fever provided no guidance on parking, no flexibility, and no real concern for the customer experience. If youâre booking through Fever, be aware that they offer zero support if you run into logistical issues. I wonât be using their service again.”
“Beware of wolves in sheep's clothing. In a world where trust should be sacred, it's disheartening to realize how easily it can be manipulated. I fell victim to a scam, entrusting my hard-earned money to what seemed like a legitimate company, only to face demands for moreâtaxes, fees, and endless excuses. But here's the silver lining in this dark cloud: after much struggle and research, I found hope with MONEIORECLAIM.COM. They helped me reclaim what was rightfully mine. My story is a reminder to stay vigilant and informed, because not everyone will have the same outcome. Let's raise awareness together. Share your experiences or advice belowâlet's protect one another from falling into similar traps.”
“Terrible customer service. Received generic responses and absolutely no empathy for a special circumstance that prevented us from attending a purchased event. Unable to receive a refund even though the manager of the organization the event was held completely understood our situation and was willing to help us out. We did our best to explain human to human, and the responses were unacceptable. Do not recommend utilizing Fever to purchase services”
“Fever sold me a ticket with a specific time slot. When i got there (Barcelona) the venue was closed. Fever did not refund me my money. Total scam. Do not trust them.”
“A company manager from this website called me, claiming to be an analyst recruiting people to trade and earn money. All the money I deposited was the minimum amount, $125,000 A few days later, they praised my âsuccessâ and said I needed to increase my deposit fivefold to maximize efficiency. I added more money and started trading. I reached out for assistance several times, only to find out it wasnât free either! When I had a significant amount ready for withdrawal, they said I had to pay taxes and fees. Expecting my profits, I didnât question it. After another transfer, my account was blocked. No one contacts me anymore, and as you might guess, the scammers kept my money without allowing me make my withdrawals i contacted a recovery agent called alexi victim with the email address alexivictimhelps @ mail . com who was able to recover my funds if not I would have been in tears with this company”
“Do not, I repeat.. DO NOT do business with this company.. Many people have had the same experience I have had and unfortunately I did not look at the reviews before ordering tickets period many people have experienced ticket scheduling issues that are not taken care of properly and they do not offer any customer service to resolve any issues. We'll keep your money and make every effort to communicate through pre written emails apologizing the whole way through but sticking to their policies of no changes no refunds know nothing. Pitiful and not surprised knowing now that they are not located in the United States. Horrible work ethic, Horrible customer service. We'll not ever use them again and I highly recommend you don't either. Just so you know there is no telephone number to reach anybody affiliated with this company anywhere.”
“I hosted afew events for fever and have NOT been paid.
I am so disappointed by this company.
It was lucky strangers that I hosted at the paradox museum. Itâs over a month ago that I should have been paid, I have been email, and calling who employed me but nothing. I have even DM fever on instagram but rubbish with responding.
Itâs disgusting that they are doing this and also have done this to another guy called Lucus who is owed DOUBLE more than myself.
I will be taking this further.”
“Had EXACTLY the same experience as Dr Sergei. VERY poor service indeed. I wonât be using Fever again. The National Gallery are partly to blame for hosting this on their website.”
“I was misled by their advertising of the Van Gogh exhibition in London.
They organized a simultaneous and eponymous event with an exhibition in the National Picture Gallery in London.
Dreaming of getting to the exhibition in the National Gallery, I bought tickets. And as it turned out, to a completely different event and in a different place.
Of course, we were not allowed into the desired exhibition in the National Gallery. Imagine our disappointment when we did not get to the expected event, having arrived in London.
So we lost time, money and were very upset.
In response to repeated requests to Fever, I was told that they do not make any compensation.”
