“I ended up having a lot of questions
and they answered them all, they were very patient with me as I they were not all asked at once. Very clear answers. Great service enabled me to make the booking I wanted. I would highly recommend this company and plan to use them again in the future.”
“I love this app, and the support I received when needing any support from the customer support was prompt and very helpful.
I have used it a couple of times now and each time has been very memorable”
“I was having trouble finalising my purchase of event tickets, of which I had been on pre-sale list for. I think it was an issue on the website maybe it was crashing as the tickets were selling fast, but also could have been my ineptitude with technology.
As I was worried the event would sell out I emailed saying I was having issues. I got a reply very quickly with a link to buy the tickets again.
The link work fine and I manage to get decent tickets still, not my first choice, but still managed to get some.
So all in all the customer service is really good.”
“Had to amend the date of my original purchase, this was done smoothly and quickly and praise the member of staff that handled my case.
Great customer service!”
“Great service from Julio, easy solution and process. Was a bit clunky to have to cancel my ticket, refund a voucher and then rebook rather than just change the dates on our call but overall love Fever events!”
“There was an initial blip because my inbox was full but once I got back in touch I was given a resolution that perfectly solved my issue and it was done with speed. Very grateful for the help given.”
