“Gabriela and the team at Fever were fast acting on helping me get the perfect gift.
I made a small error and they helped me fix it within minutes.
In this age, premium customer/general customer service is rare so to get this level of service has been something to shout out about.
Have now purchased two sets of tickets (and counting) for multiple events via fever.
Nicolina”
“They were quick to offer an exchange voucher when the date had to be changed. Although a little annoying that you have to download the app in order to change the date.”
“I still have no tickets. You have taken £49.00 of my money and promised to find the tickets, yet still I have had no confirmation, no email, no tickets in the app. Please fix this immediately. Our booking was for 6th May; we are now worried tickets will be sold out and we won’t get to go in spite of you taking our money. Really unhappy with this.”
“Fantastic service. They solved my query very quickly. Always found the customer service department very helpful, friendly and efficient. We had a brilliant evening tonight at our show booked through Fever. Thank you”
“Had really terrible customer service experience with them. They were extremely unhelpful and uncharitable when my two year old son had a bad experience at an event. I would have understood if the event capacity was full and someone else could have purchased my tickets, but it was absolutely not. I will not be purchasing tickets through this provider again.”
