“I have needed to reschedule my ticket for the Van Gogh experience unexpectedly. I had a query which was answered efficiently by online chat and email and my new ticket is now sitting safely in my Fever app. All pretty painless and I'm looking forward to going on the new date.”
“I crossed wires with my friend and accidentally bought a ticket for the van Gogh experience when she had already bought me one. I sent a refund request to Fever and they processed it within the hour. Good service!”
“I purchased two tickets for a concert from Fever but new something had gone wrong when I got no confirmation Email or tickets on my app. I contacted Fever via email and got superb help from Daniel and Minsoo to try and rectify the problem. I only had to wait a short time between emails until we came to the decision that the transaction had not gone through. I was very happy with the company and will not hesitate to use them again.”
“I was looking forward to seeing the disney exhibition, but came down with covid.i asked if there was anything Fever could do .they kindly issued me an exchange voucher so i could go on the Fever app and reschedule .I wasn't charged anything for this great service and would reccomemd using this company to anyone .Great customer service from a fab company .”
“Dimitri was superb in helping me to locate which email address I'd used to originally buy the tickets I was searching for, and, once I was able to do that, he sent me a copy of the original confirmation email I received when I bought them (they also magically appeared when I logged into the Fever app using the correct email) - top marks to Dimitri for his expert "live chat" help and patience !!”
