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fever.com Reviews

4.1 Rating 2,751 Reviews
77 %
of reviewers recommend fever.com

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Anonymous
Anonymous  // 01/01/2019
Emailed the customer help desk on a bank holiday at 8 pm to confirm some tickets and they responded within an hour. Great customer service
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Posted 1 year ago
Great assistance! Joaquin helped me with my enquiry and I am very happy with such a quick support from the customer service! Thank you!
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Posted 1 year ago
Helped promptly with upgrading tickets but not pleased with booking charge for this
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Posted 1 year ago
Good experience
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Posted 1 year ago
Janice and team helped me to cancel my tickets which were bought occasionally and sent me a voucher. I'm so grateful!
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Posted 1 year ago
Helped with transfer of tickets to an alternative date. Were very helpful and very speedy responses on a bank holiday.
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Posted 1 year ago
They helped me with a refund that was entirely my fault. Thank you so much!!!
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Posted 1 year ago
In de grote kerk in Rotterdam was er een concert met de muziek van Hans Timmer. Het was steenkoud daar. Wij Hebben niet kunnen genieten van de muziek doordat het zo extreem koud was. Dit hadden ze van te voren wel mogen vermelden. Dan was ik niet gegaan!!!!!
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Posted 1 year ago
We had to change our tickets due to illness and your team couldn't be more helpful.
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Posted 1 year ago
The response (on Easter Sunday late in the evening) was incredibly quick - within 30 minutes. This enabled me to make a decision about when to book . Thank you
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Posted 1 year ago
My friend discovered she had covid on the day so I chatted to them beforehand to ask about a refund for that one ticket and told them I was still going to use my own ticket and they said they would send an email re a refund voucher. Then they emailed after I had already used my own ticket to say they wouldn’t provide a voucher because I had used one of the tickets despite never having told me I couldn’t use my own ticket. They could easily have told me I wouldn’t get a refund if I used my own like I told them I was going to do. Very manipulative, avoid.
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Posted 1 year ago
Very fast, very efficient service. Thank you and well done.
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Posted 1 year ago
This is the only service so far which response the clients as soon as they get any issue and sort it out appropriately. Keep up the good work
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Posted 1 year ago
Very quick in responding x
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Posted 1 year ago
They are usually more expensive than other providers and their customer service is inefficient.
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Posted 1 year ago
Easy to access the help chat. Very helpful and friendly 👍
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Posted 1 year ago
Very quick, easy support given. Thank you
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Posted 1 year ago
Fast answer. Nice customer service.
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Posted 1 year ago
Very easy to book tickets. We had a problem ( our side ) and Fever team was very quick to resond and resolved that for us ! Super responsive and very very helpful !
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Posted 1 year ago
Resolved our ticket issues promptly. Very professional customer service. Many thanks!
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Posted 1 year ago
fever.com is rated 4.1 based on 2,751 reviews