“Excellent customer service and advise when I needed to amend my tickets to a different time. The CS was really quick at responding to my query and then again when I couldn't locate the exchange voucher.
Couldn't have asked for a speedier, easier service than I received. Well done to all at Fever customer service.”
“I realise the t&cs state no refunds so I am disappointed about that. I am grateful for a credit but 60 days isn’t long to use it by. Service for sorting this out though was excellent and they can’t go against the rules sadly.”
“Absolutely fantastic customer service from Pedro S at the Fever team. My query (had booked tickets for the wrong session) handled in such a very warm and very prompt manner! Thank you!”
“Scammers!!! Buyer Beware...
This company us a joke and it bites that you have to use them to get tickets. I wanted to change the time on my ticket to a museum exhibit. This was my first time using their horrible service. They cancel the ticket but do not tell you that it is going to cost you additional money to do this. Once it is cancelled they move it to a voucher for the same event and then you have to pay another charge for the same ticket. I was not asking to change days or cancel the ticket.
When I called them and explained that I was not paying the upcharge and to just give me my original ticket back she told me they would send me an email in about an hour. They will not give you nay information over the phone and will not work with you. Not surprising NO EMAIL and now no ticket but they have my money. I am filing a compliant with the better business bureau and suggest that you do not use this service. Pay the extra at the door and have a guaranteed ticket.
Now I am stuck with a voucher that I cannot use and they refuse to refund my money!!!! Scammers, Liar and horrible customer service.”
