“I made an error with the amount of tickets that I bought. My error was promptly sorted out with no fuss or problems by Tatiana. Very helpful and friendly. Thankyou”
“After two phone calls I received excellent service a full refund on my first purchase and I was able to rebook the date and times I wanted to see the Van Gough experience”
“Fever reps very helpful. Issues with the App which doesn't show my tickets (different email address) so v annoying and frustrating but got there in the end”
“Worst experience.
Warning the app is glitchy.
We were excited to book our tickets for April we checked the time date numbers of tickets added our voucher and proceeded to purchase. The app screen come up with error with purchase massage I tried to purchase again the app screen said tickets already purchased. I then whent to check the tickets had been purchased only to find the tickets had changed date and the month completely to a day we were not available for London.
I tried the chat and calling numerous times and had no joy.
as all they say is they can not refund tickets. I also left a similar review on android play they contacted me asking for More information but have not replied.
Reading through the other reviews on Google play this app glitch and incorrect dates happens often.
I lost £75 worth of vouchers with this company and £56.08 of cash
I would avoid this company at all costs and book with the theatre direct.”
