“DO NOT PURCHASE FROM THIS COMPANY! It is a scam!!! Found out an event I purchased from was not what they made it to be and then they offered to give me my original payment refund. They sent me 30$ and the rest in vouchers!!!! Ever since nobody has contacted me back after countless emails and chats!!!!”
“Not that Fever cares, but this company needs to be shut down. What a woeful excuse of a company that is run by a bot. I actually think a bot would have more customer service than whoever is NOT running this site.
I sent many emails regarding a sudden change in date to an event with no response in return.
I will be informing the venue to ensure they know how damaging this can be to their business.
0 stars from me!”
“This company really is a scam. They’ve given the wrong venue address for customers to follow on their website to an event and after telling them they’ve written the wrong address on the website and after asking for a refund- Customer service has said they would escalate this case to “special case” team. The “special case” team does not exist. It has been 2 months and they still haven’t refunded me. Total scammers!”
“If you can avoid using this app avoid it like the plague!! What a complete joke of a company. The customer service is shocking!!! In what appears to have been a problem with their app on 30th June they attempted to take 3 large payments from my bank account for a ticket purchase. 2 succeeded and 1 declined because they had basically cleared out my account. Contacting them is all digital and you end up in a loop of automatic replies. When you finally get a response they are unable to use common sense (or refuse to) and do not deviate from the standard replies. This was 100% their error as I'm part of a very large group of people making the same purchase and many experienced the same or similar problems. The issue is not resolved but they are no longer responding to my requests. And in all of this I never received any of the tickets they charged me for.”
“I have never in my life written a review for a company but after what I have experienced here I do not want others to fall into the same trap.
This is a scam. They have rescheduled our event twice, with days to spare. They have now changed our event location from Glasgow to London. There is not contact number or way to reach this company other than an FAQ page. This company is a scam, they will keep rescheduling to keep your money until you get fed up and stop chasing it.
Don’t make the same mistake we did - Dad’s 60th birthday is ruined. They don’t tell you the event has change with enough notice to book anything else or get refunds on payments for travel and accommodation.
Avoid this company at all costs.”
“DO NOT TRUST THESE SCAMMERS!!
They sold us tickets and when the event was cancelled they said they would put credit on our account. This never happened. After months of requesting the credit be applied, and then just straight up asking for a refund we were just IGNORED!! Unbelievable. Fever shouldn't even be allowed to advertise this racket.
As much as you may be enticed by their marketing and imagery, don't fall for it!”
“Very disappointed. I get the covid restrictions, but that aside, very poorly put together event.
1. Arrived for the 18:30 event at least 30 minutes before, thinking the event STARTED at 18:30, only to join a queue halfway around the car park until 18:30 when they opened the doors.
2. People left to self manage social distancing in said queue and no queue management.
3. Invited to take picture with Concorde, but no lighting on, only the candlelight for the show. Ambience set, but no real lighting to take good pictures.
4. Booked the expensive seats, expecting a more premium service and position. Instead, we were placed at the back of area A, which was pretty much in the middle of the crowd.
5. Social distance seating arrangements directly forward and back of around two metres and perfectly acceptable, however, to the side diagonally, there was less than a metre. That's not socially distancing.
6. Given that we all needed to be in smaller groups, which is entirely acceptable, we were given access to the bar area, but no one was provided with a table to place their drinks on. As sold and pictured, a table was expected. Smaller tables would have been perfectly adequate, but clearly not provided to pack as many people in as possible.
7. The quartet; while perfectly lovely, some pieces were really not, in my own subjective opinion, great for strings.....Star Wars is a prime example and one of the finale pieces!
8. The actual music event seemed rushed and felt no longer than an hour before we were almost ushered/herded out.
9. One of the organisers wasn't even paying attention to the event or what was being said, as when the spokesman for the quartet said their thank you's and announced the last three pieces and took his place for the final time to start playing, the compere started rushing to the stage to say his piece and thank everyone for a 'great night.
10. When the event was over, and the compere finally did come up and 'hope everyone had a nice night/evening' I felt he was insincere, as one could hardly call a one-hour recital as a night or an evening of entertainment.
11. Once finished, the lights came up, illuminating the hall and finally the beautiful aircraft, this event was pitched to be in the presence of. However, the many 'helpers' rushed to clear peoples bottles and cups and wipe down seats, which really didn't allow anyone time to look around the iconic aircraft before being chucked out. They had another show, due to open doors in 15 minutes for the 21:00 event.
12. The whole event was pitched as Candlelight Concorde. We might as well have been in a village hall for the way the event was created and centred around this icon. There was not a single piece of music related to an aviation film theme, either and it's not as if there weren't a plethora of film scores to choose from.
13. The whole thing felt rushed and was purely about the money and not the guest and patrons feeling that they'd received value for money. I certainly didn't.
All in all, if their other events are anything like this one, don't bother. Even with covid restrictions, they could have made this event amazing, but they didn't and the six-hour round trip for me, was a complete waste of my time and money.”
“They are ignoring all the emails I sent to them regarding my ticket and the voucher which didn’t go through at the time of purchasing. I’m not going to buy any ticket from them anymore. Wish I could give them less than one star”
“Took my money, changed my event date, I couldn’t go, they wouldn’t refund me. And then never replied to me except for their automated responses. DO NOT TRUST”
“Booked a dinner and drag experience in NYC. I purchased VIP seats and meal. The meal was cold and gross and extremely small portioned for $90 a person. And we couldn’t see the show at all. As in zero visibility. Total rip-off. We just paid for our drinks and walked out. Over $300 evening was a complete bust. Arrived at 8:45 and didn’t get our meal until 10:30 and it was a preset menu.”
“Booked for candlelight classical music at the Dean House in Calgary on the 23rd of June for a 6:45 show. Got there early, the check-in process was okay, a little unorganized. Got our seats,tried ordering drinks and food which you do through the app and it didn't work. That got figured out, waited for the quartet and a staff member announced the musicians were running late (5) minutes before the start of the show. (15) minutes later a staff member announced the musicians weren't coming until 7:45.
Didn't stick around and will be going to Visa for money back as there is no customer service, Tried for an hour on chat after event Be warned Fever is only an app, poor staff members had to face (75) upset people.
Booked the early show as I'm up at 04:00 for work. I'm in the music business and am a booking agent, worst organization for a concert ever and again Fever is only an app, be warned...”
“Absolute scam. Bought tickets for an event in Berlin. The day before it was about to take place, I see that time and place of the event have been changed without even getting a notification about it. WTF?”
“Fever is the worst!! Take your money and never respond. I will never do business with them again!!!! Can't warn people enough not to use them. You will just lose your money”
“I booked this event more than 4 MONTHS ago. I want to see Chopin, on a Friday. I arranged an entire date night around it, with dinner, etc.
Now 4 days in advance I happen to check my email (which I don't regularly do) to find that my booking has been PREPONED to a Wednesday. And if I don't want to go this Wednesday, it's ON ME to start emailing, hang in in the chat, or whatnot, to get a voucher and find some other day/event that works, within 60 days!?
I honestly think this is ridiculous because I booked this event on January 23, which is almost 5 MONTHS ago.
The agents (Paula, Laura) are fine, it's just the whole setup that Is ridiculous. I'm sure she can't help it. I feel like this is what you get when you buy from a typical American firm that cares about nothing but profit?
Anyways, I don't have the energy to fight this. So just give me the damn voucher and I'll comply...
And ironically, the slogan on the website is 'Making plans made easy'
So 2 days later I finally got the voucher, and could reschedule for the only other Friday that's available, another TWO MONTHS from now: 13 Aug. ALSO, I had to pay another 8 dollars because FEVER made me reschedule !? Thanks for the service people...
I suppose I will have to wait and see if they cancel this one too...”
“I've used this app before and had not problem, I really liked the event so I booked a few others. I bought my tickets for 7/10, I have my confirmation emails showing that right dates. However, I took a look at my tickets today and one of the shows as changed for 9th. I don't know how this got changed and it scares me that they were able to do it without notice or consent . Anyway, I'm trying to get this straighten out and the chat was not helpful, I have a generic response in the emails. It's a bit stressful because I don't want to have problems the day of the event. All I want to do, Is confirm everything in in order so I wont have problems using what I paid for on the date I paid for. The lack or urgency or availability in the customer service department is alarming. Keep this in mind when using it. If you have no problems with the tickets, I will say, you will enjoy the events.”
