“It's a good service in all but as for access, well it's a bit convoluted and not clear on booking. I think it would make much more sense to have a section where you can just calm up and book all at once or a specific marker when I rdeting for the access ticket. I have a very extensive Disability network as I work in Disability arts, most of my network would not be able to access this system and it would probably be difficult to work through a PA with this so you're isolating an entire community that might come and see your work. Also many of the rooms were not accessible really so access is clearly an afterthought which is a shame.”
“I got there in the end let’s just leave it at that probably due to my lack of familiarity . It could be more user friendly for those people who reschedule their tickets and get a discount voucher . Not so easy . I blame the wife”
“Received two confirmation emails with tickets which confused me. Had I made a double booking? Support confirmed after one day that they only had one reservation.”
“I have been told I would get email assistance within 60 minutes to rearrange etickets - I cannot yet give 5 stars as it has not yet been 60 minutes and I've not received anything.”
“Went to Palm house Sefton Park Liverpool for a lovely Mozart and Vivaldi candlelight concert. It was a lovely concert by 4 lovely young musicians with no conductor, they were so talented but for £25 ( cheapest seats) for I hour I think it was over priced.”
“Marina dealt with my chat really efficiently so 5 stars to her, but the Disney100 waiting list didn't p[rove as useful as I hoped as I could only by a flex day ticket”
“Prompt response by customer services tExhio my query. There artist's Immersive exhibitions are fantastic. Great fun,informative and good way to learn about these artists.”
“A little bit slow to begin, once we got the ball rolling it was a smooth process. Hopefully someone will email soon. It would be the icing on the cake.”
“Hello
Yes prompt response requesting Ticket ID in order to assist our school group in being fast tracked into the venue. I have sent ticket ID but still waiting for confirmation.
I am sure this will be sorted.”
