“The customer service I received before making the purchase, was one of a kind. The fever team have gone above and beyond on their accessibility and helping me throughout my experience. I had some trouble with my navigation and transport getting to the venue, that I missed my 6:30 booking. Luckily they had a few spots left and places that I could be, and I was put close to where I had initially booked. The venue staff and the security were very kind and accommodating. The show was outstanding and an exceptional evening, I would highly recommend not to listen to any reviews or videos before seeing the London Quartet group. One of a kind experience, delivered with high standard. Exceptional - thank you.”
“Best customer service I’ve ever had!!! Anywhere!!! Marina, who dealt with my request was incredibly quick at dealing with my issue and it was sorted in minutes!!”
“Thank you so much for allowing me a credit while I am going through such a difficult time. I will always remember your empathy and how you dealt with my situation. You were so kind.”
“Unable to attend concert I booked due to Covid but contacted Fever in advance and was able to get a voucher to the value of my initial booking to put towards another booking. Clear instructions were sent on redeeming my voucher so was able to book the same concert at a later date. No fuss, everything worked exactly as explained- brilliant. Couldn’t be happier.”
