“I had excellent, immediate help and service to help me with my incorrect ticket order that I made. I received a full refund so that we can now re-order the tickets correctly.”
“Thank you to Loredana and Sara
I booked tickets for the wrong night but thankfully they responded quickly to my query and cancelled the original tickets, offered me exchange vouchers . Which meant I could then go back and book the venue for the correct night. All sorted within 15 minutes.
Excellent service.😄😄”
“I’m astonished how quickly Zane responded to my query. What a great service. I’m not very tech savvy, so it was great to deal with a real person for a change.”
“After purchasing 2 tickets for the Friends Experience got charged 46.00 on Groupon. It gave me a redemption code to finish my transaction on the Fever website. The fever website charged an additional 30.00. I’ve been back and forth with several Fever employees and they refuse to give me a refund !!!! Clearly they overcharged!! This is frustrating!!”
“Quick response on email after I panicked when I couldn't see the event I had booked 4 tickets for on the Fever web site. The team got back to me super quickly to say don't panic, that the event was full so it had been taken off the site. Phew!”
