“I did order with trepidation because I have put on weight and most things don't fit.
I was going to order a size 8 but kept measuring myself and reluctantly ordered a size 9.
So glad that I did.
I was delighted with the Jewel Reflective thermal cycling Bib Tights.
Perfect fit and is so comfortable.
Will be ordering more items again.”
“Ordered a cycle jersey at the end of January 2023 for Perth, Australia. After over a month of waiting, my jersey is still saying it’s in Milton Keynes, UK. I have contacted FLATB on facebook, but replies have been slow and nothing has been resolved as of yet. Disappointed they didn’t use an international transport company such as DHL for the price of shipping I paid….”
We offer two shipping options and both are subsidised by us and charged at less than cost to our customers. Royal Mail is the most reliable and cost effective solution and this is the method used for standard shipping. Customer service queries are best addressed to our customer service department. It's easy to miss messages or comments on social media. We resolve all delayed or lost in transit orders and either track the packages through our delivery partners customer service or resend at our expense.
“First purchase of cycling gear as I usually end up with my husbands cast offs!!
Was quite anxious but was not disappointed. Lovely fit- true to a normal women's size 14. Great colour/design and I've worn it once as top of 3 layers on a January ride and was warm and comfortable.”
“I was very excited to find this brand as I love what you stand for however the jersey did not fit my torso at all - as the length was too long for me. To add insult, I had to pay an arm and a leg to ship it back (I'm in the States). The fabric is also a bit thicker than I would have liked or am used to wearing. My suggestion is that unless you live in the UK or Europe, the risk is too great to try out this brand unless they have a distributor in the US.”
Jersey length is included on our size chart. Customer service is always available to give additional advice about our collection which reduces the risks for international customers and ensures that they get the best chance of getting great fitting kit.
“I love my FLAB gear. I’m a curvy women and really appreciate the cut and quality of the FLAB cycling kit.
I teach Bikeability and am out on the roads in many different situations so my kit gets tested in all weathers. I also love the colours to make me visible , although I avoid some of the gear with the slogans.
Thank you for making my cycling more comfortable and enjoyable.”
“Leggings and shorts are great, jacket is too tight. Website was ok to search but could be better. Delivery wasn't the quickest, but was within acceptable limits.”
“I ordered a jacket from FLAB I wasn't sure what size, so I emailed my measurements ,they recommended the size I need. The jacket came on time, it's a perfect fit and is the best jacket I've ever had & ive I've had a fair few in 30 odd of cycling, thoroughly recommend FLAB”
