Hi Nellie, I'm sorry you felt like you needed to give us 1 star, your return has been done this morning but we do say on our website that it is a 14 day returns process and if you have any problem or if it has been longer than 14 days then to reach out to us, we are more than happy to help to help on customer service!
“I was visiting from the USA and bought a top for my friend Josh. He's 6'3" and at one time was around 290 lbs, pun intended. He bikes in NY state and has slimmed down but still needed a good size jersey. I got great customer service ffrom Lynn and the spare tire was the perfect fit. Many thanks Lynn. - Tony”
“At last... found somewhere that sells cycle wear to properly fit middle aged women who do not have that skinny cyclist build. Now i feel i can wear the proper clothing and still breathe! Website very good for giving product information and great size guides.
Site very easy to navigate. Response and delivery times spot on too.”
“A lovely jersey, bought the pink after loving the turquoise one I bought a few months back. Feels really light and comfortable great length for me as I'm fairly tall.”
“Bought a pair of MTB shorts. What a fantastic piece of kit! Excellent quality and comfy fit. Had a small issue with the stitching in one place, and FLAB customer service were amazing and sorted out the issue immediately. Such excellent service and an amazing product. Cannot recommend more highly.”
“My entire experience with FLAB was wonderful. I sent them my measurements and they gave me suggestions. I bought the Bobby Dazzler jersey and a pair of bibs. Shipment to the US was faster than I expected. After my first ride with the new kit, I emailed to asked for advice because this was my first set up bibs and they were extremely helpful and kind.”
“The undershorts had an odd shaped pad that was uncomfortable, didn’t like the fabric of the cycling jersey, also pattern not very flattering have returned both. Not very happy that you deduct your postage when we have to pay for return. Therefore won’t be looking to purchase anything else due to the expense of return.”
