“Hugely disappointed with these shorts. Very uncomfortable and I had to stop my ride and take them off. When I contacted the company to say how disappointed I was, they said it was tough because I had worn them.”
Hi Dinah,
Sometimes if padded shorts are causing you pain this can mean you are in the incorrect size as we don't often have people complain about our pads although we do understand that all pads don't work for everyone, it is difficult to find the perfect pad that works best for most people!
We are more than happy to check your measurements to see if this is the issue 😊
But unfortunately as stated on our website, we are unable to accept the return if the item/s have been worn, I'm really sorry about this.
“Finally happy to find a store truly offers plus size cycling gear, that actually fits! Ordering was a breeze and shipping was fast! Looking forward to adding more to my collection!”
Hi Nellie, I'm sorry you felt like you needed to give us 1 star, your return has been done this morning but we do say on our website that it is a 14 day returns process and if you have any problem or if it has been longer than 14 days then to reach out to us, we are more than happy to help to help on customer service!
“I was visiting from the USA and bought a top for my friend Josh. He's 6'3" and at one time was around 290 lbs, pun intended. He bikes in NY state and has slimmed down but still needed a good size jersey. I got great customer service ffrom Lynn and the spare tire was the perfect fit. Many thanks Lynn. - Tony”
“At last... found somewhere that sells cycle wear to properly fit middle aged women who do not have that skinny cyclist build. Now i feel i can wear the proper clothing and still breathe! Website very good for giving product information and great size guides.
Site very easy to navigate. Response and delivery times spot on too.”
“A lovely jersey, bought the pink after loving the turquoise one I bought a few months back. Feels really light and comfortable great length for me as I'm fairly tall.”
“Bought a pair of MTB shorts. What a fantastic piece of kit! Excellent quality and comfy fit. Had a small issue with the stitching in one place, and FLAB customer service were amazing and sorted out the issue immediately. Such excellent service and an amazing product. Cannot recommend more highly.”
