“Well laid out website and prompt delivery. Very wide range of sizes and sizing guide is not far out but always worth going up a size.
Afraid to say I found the product was not good value for money. See my review for Ey up shorts.”
“I was recommended your shop from a friend here in Norway. As I was in need of a new bum-protector for this years rides, I gave it a go. So far it fits good, has good protection, an I really love the high waist. It’s pretty pricey for me to buy from you, because of the taxes, but all in all a good purchase I must say. Now I will compare how long it lasts compared to other shorts I have owned previously. Thnx! 🤩”
“Bought a Powered by Pie t-shirt which feels really comfy. I’ve been wearing it under fleeces during this cold weather but really looking forward to warm weather rides when it. ,’ll be just shorts and the T. A great fun product - it’s the one I want, fatty 😂”
“The shirt I bought was fine. The service was awful. I have spent a lot of money over the last few years with FLAB and never had a problem but you can only judge customer service by what they do when things go wrong. I ordered 52 shirt and, somehow, a 36 arrived. Not only did I have to pay my own postage to return it but also they want 14 days after they receive the return to send you the right one. Add to that, the previous jersey I bought from FLAB literally fell apart and I had to get the local sewing shop to restitch it, I am done with FLAB”
Hi Neil
I'm really sorry that our customer service hasn’t met your expectations this time. I took a quick look at your original order confirmation, and it seems like the size selected was 36 instead of 52—these things happen!
I also completely understand that waiting for a return to process can be frustrating. While our returns typically take up to 14 days, we do our best to handle them as quickly as possible.
As for the jersey issue, this is the first we've heard about it, but we always strive to find a fair and customer-friendly solution for any genuine quality concerns. If you’d like to share more details, we'd be happy to look into it for you.
