“The whole service I received was outstanding from the ladies I spoke to in the office who were extremely helpful & very polite. To the guy who came to fix my blockage who was very knowledgable & efficient. Came exactly when he said he would & sorted my problem out that I was very worried about but felt I was in good hands. So thank you for your service.”
“I was very pleased with the prompt response to my request for assistance with unblocking a drain. As a landlord it is reassuring to have trades you can rely on and trust. Would be happy to recommend this company to other people.”
“Really impressive service. I contacted Fastfix Drainage after 1900 at night and within 20 minutes had spoken with the call handler and then another person who confirmed the on-call engineer would be en-route and with me 30 minutes later. The engineer arrived and actually fixed my problem within 10 minutes AND tidied up all the overflowing drain contents before leaving.
Couldn't recommend more - enormous thanks to the whole team.”
“YOUR TEAM MEMBER WAS POLITE, KNOWLEDGEABLE AND EFFICIENT. RESPECTFUL OF PROPERTY AND WILLING TO EXPLAIN THE MECHANICS OF THE JOB. THANK YOU CHRIS AND FASTFIX !”
“I can't recommend FastFix highly enough. They were the 3rd drainage experts to consider this task and the best by a country mile. A Gloucester company tried to push us down a very expensive route that involved disruption to a whole estate, including a school - and charged me £480 for a survey that I couldn't verify was done. Another Dorset based company seemed to be genuine but then just stopped communicating when I asked some questions about their rationale. In contrast, Fastfix were quick to conduct an initial assessment, consider the options and support the decision making without pushing you one way or another. At all stages they were thoroughly professional and I had the privilege to meet Dave (Director), Paul (Lead Engineer) office staff and the team on the ground. All in all an absolute pleasure to have met those involved and what is clearly a successful and honest family business. The solution to the drainage problem with a new build in Dursley was to install a pumping station and connect to Severn Trent's infrastructure in a neighbouring property. All work was endorsed by STW and Stroud District Council Building Control. Thanks to a great team.”
“I was so pleased someone could come so quickly to do this job. The 2 young men approached it in a friendly and professional way in what cant have been an easy space to work in. There is no leak now. I thank you so much.”
“Wow, Fastfix really are a fantastic local company !
From the moment I called Fastfix and spoke to Charlotte I was struck by their professionalism, along with sense of urgency to find and fix my issue.
This was reinforced when I received a follow-up call from Dave.
As for the engineers who visited site, honestly, I struggle to think of a more polite and hardworking group of tradespeople.
They treated my home like their home.
No corners were cut; they were happy to explain every step of the process and work with me to achieve the result I wanted, even though - at times - it created extra work on their part.
The chaps found solutions to problems and they always had a positive 'can do' attitude.
Huge thanks to Will, Louie, Jack Hughes, Jack Moran and Jaiden - you are a credit to your profession.
I would also like to say "thank you" to Kimberley in the Fastfix office; I needed to hire some equipment urgently and so she put aside the work he was doing to make numerous phone-calls before finding the product I requested - thank you.
And finally, I received a lovely email from Alex (Director) at the end of the job.
So, to summarise, I have no connection to this company; I had never heard of them before, but I would not hesitate to recommend them to anybody in needs of their services.
You can expect A* service from start to finish. Thank you.”
“Please pass the message onto John and Tony, they did a brilliant job on our main water that was damaged by our Christmas tree root, and did a really lovely job of cleaning and tidying away after , friendly and humorous gentlemen. Couldn’t have wished for nicer people, Thankyou from Gillian and Mike Beard.”
“Efficient drain unblocking service . Work done under estimate and satisfactorily completed. Company staff competent with all the latest equipment.
Highly recommended”
