Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,174 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,174 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order, a decanter for my uncle's 60th birthday, arrived a lot quicker than expected and was very well packaged to avoid breakage. I'll certainly use Farrar & Tanner again for similar purchases.”

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Posted 8 months ago

“I bought this as a gift for my daughter, a celebration for her great exam results, she's absolutely in love with her gift, fantastic quality,fantastic engraving....it was very safe ,well packaged and delivered super quick, I'll be ordering again . I bought the glass with the skull and crossbones.”

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Posted 8 months ago

“Wonderful products thank you”

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Posted 8 months ago

“Very good range of products and quick delivery even with required engraving. Well presented gift wrapping added value to the whole process.”

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Posted 8 months ago

“I want to express my gratitude in regard to my recent order from your store. I ordered a jewelry box as a wedding gift for my friend. She loved it and was very happy. The delivery was very prompt too and the item has a very good quality, the product perfectly serves its purpose”

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Posted 9 months ago

Dear Daria, Thank you for taking the time to leave your review. I'm very sorry to see the damage to the Jewellery box, we'd love to sort this for you. Having checked our email system, we haven't received any contact from you. I will shortly email you from my personal account to resolve this issue immediately. Kind Regards, Jamie Farrar and Tanner Customer Service.

Posted 8 months ago

“Very pleased with the quality of my two belts. Originally ordered the wrong size and the staff bent over backwards to help us replace them with the correct size. The delivery timescale was amazing and we would definitely use this company again without fail. Thank you”

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Posted 9 months ago

“Excellent speedy service. Just what I wanted. A quality product, too.”

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Posted 9 months ago

“Fantastic knife beautifully made.”

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Posted 9 months ago

“From the ease of ordering on the web site, through to the delivery was great. Ordered my pocket Jean Pierre pocket on Monday teatime, paid for the 1-3 day delivery option, the watch was with me Wednesday lunchtime. It was packed securely an safely without overdoing it. The watch is great, nice weight to it. I will definitely look at Farrar & Tanner when I am looking for my next pocket watch”

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Posted 9 months ago

“Extremely happy with this product. Arrived next day and the flask is perfect. Highly recommend”

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Posted 9 months ago

“Great service fast and delivered to us no problem”

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Posted 9 months ago

“Easy and quick”

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Posted 9 months ago

“Email from this company - incomplete salutation poor spelling within letter reflects on their overpriced and mediocre product. Not impressed.”

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Posted 9 months ago

Good afternoon. I'm sorry to hear you are not satisfied with the Solid Brass & Wood Contemporary Chess Set that you ordered from us recently. In order to resolve this for you, would you please contact me on customerservice@outdoor365.co.uk Many thanks Best wishes Sue Customer Service 0344 5678 365

Posted 9 months ago

“The secateurs I ordered were delivered a day early in excellent condition.”

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Posted 9 months ago

“Lovely website with beautiful products. I purchased an opinel knife as a gift and had it engraved. The engraving was lovely, the presentation box seemed to contain the wood dust from the engravers desk though. After a good wipe down, all was perfect. Fast delivery and well packaged.”

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Posted 9 months ago

“I ordered a bottle of wine in a personalised wooden case from Farrar & Tanner. I am so pleased with my purchase, the wooden case is really well made and together with the wine, due to being packaged carefully arrived safely and within a few days. I know my friend will love it. Thankyou.”

Farrar & Tanner 5 star review on 15th February 2024

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Posted 9 months ago

“Excellent service from beginning to end. I bought the box for my husband to put his bits and pieces in instead of leaving them laying on his bedside table. He loves it and thought the design was perfect. Will order again from Farrar & Tanner.”

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Posted 9 months ago

“Excellent product, great price point, great logistics! All good”

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Posted 9 months ago

“Beautiful Stag whisky tumbler I bought for my husband for his birthday, he absolutely loves it.”

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Posted 9 months ago

“Excellent sturdy glass with all the extras. Very prompt delivery. My son is a game keeper and will love his gift !!”

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Posted 9 months ago

Farrar & Tanner is rated 4.8 based on 6,174 reviews