Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,400 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,400 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 26th February 2025

Pierre

Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The carving knife set is ok. The knife and fork seem like good quality but I am disappointed with the quality of the box - the box is of cheap construction, the fork and knife do not sit neatly inside it and just slide around in the box, and the box had not been varnished or oiled. Any grease would mark the box. For the price of the product, I would expect better. I wouldn't buy from this company again.”

Helpful Report

Posted 2 years ago

Hi Andy, that's a shame - many people like the plain box and normally the knife and fork sit neatly inside, it may be that yours is damaged - if you'd like to email us we can look into this for you. Best wishes, Customer Service

Posted 2 years ago

“Delivery very fast, wrapped well and came in perfect condition.”

Helpful Report

Posted 2 years ago

“I never received the product. Shame!”

Helpful Report

Posted 2 years ago

“I was extremely happy with the service I received from you all and looking forward to your show room opening’ thanks so much regards Rodney”

Helpful Report

Posted 2 years ago

“This is a great knife. I have the same one and bought this as a present.”

Helpful Report

Posted 2 years ago

“What an excellent poker watch. I bought this for my husband's 40th Bday. He adores it. The look is so elegant, and it has a proper gentlemen's touch. I had a minor issue with the order, but the customer service solved the problem then, and there knowing how pressured I was with the time. Their service is exceptional.”

Farrar & Tanner 5 star review on 18th January 2023

Helpful Report

Posted 2 years ago

“Excellent value and quality. Prompt delivery.”

Helpful Report

Posted 2 years ago

“Hip flasks a ordered arrived quickly and are amazing. Would highly recommend”

Helpful Report

Posted 2 years ago

“Prompt service, delivery good.”

Helpful Report

Posted 2 years ago

“Good selection, arrived quickly, good website.”

Helpful Report

Posted 2 years ago

“Fantastic communication and super speedy delivery, quality item. My only negative opinion is the glass is very thick, would like it a little more delicate.”

Helpful Report

Posted 2 years ago

“Excellent products, carefully packaged. Prompt and excellent service.”

Helpful Report

Posted 2 years ago

“Fast delivery. Delivered on a Sunday Quality product highly recommended”

Helpful Report

Posted 2 years ago

“Fast delivery. Delivered on a Sunday Quality product highly recommended”

Helpful Report

Posted 2 years ago

“Speedily delivered, fabulous packaging and presentation box and the most beautiful glass inside. I am so pleased with my purchase and highly recommended this company. Thank you!”

Helpful Report

Posted 2 years ago

“Good quality product for a reasonable price and quick efficient delivery.”

Helpful Report

Posted 2 years ago

“The service from Farrar and Tanner was good. The order arrived promptly. I didn't realise there was nowhere to palce the chequers once they have been removed. It would be good if there were options for boards which include this. I wrongly assumed there would be. It was my mistake that I didn't explore the options more thoroughly.”

Helpful Report

Posted 2 years ago

“Great service at a great price. I will be using them again”

Helpful Report

Posted 2 years ago

“Thank you for sending my order so quickly - it was packaged so well”

Helpful Report

Posted 2 years ago

“Have made several purchases over last few years, mainly as gifts and the recipient has always been delighted. Good company to deal with.”

Helpful Report

Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,400 reviews