Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,337 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 13th January 2025

478

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very happy with my purchase it's for a Xmas gift I know he will love it”

Helpful Report

Posted 1 year ago

“Stoked with the product, engraving & delivery Well done to the team at Farrar & merry Christmas!”

Helpful Report

Posted 1 year ago

“Bought for my son's birthday. He was delighted with it as was I. Delivery was excellent within 1 day.”

Helpful Report

Posted 1 year ago

“I am really pleased with the engraved Opinel no-8, with the carved climbers handle. It was a gift for a climbing and hiking fanatic, so it's perfect. Excellent Quality. It's going to make a perfect Christmas gift. Thank you”

Farrar & Tanner 5 star review on 20th December 2023

Helpful Report

Posted 1 year ago

“Lovely cheese knives in a personalised nice wooden box. Just what I wanted for a Christmas present.”

Helpful Report

Posted 1 year ago

“The Barbour Mens grooming set, in a leather pouch, arrived quickly, well packaged and I was kept informed of the progress of my order. Lovely Christmas present and great service. Thank you”

Helpful Report

Posted 1 year ago

“Great shopping experience. Website provided many choices and options. Shipment and delivery was good.”

Helpful Report

Posted 1 year ago

“Excellent products and customer service. Would definitely recommend”

Helpful Report

Posted 1 year ago

“Superb quality and remarkable value.”

Farrar & Tanner 5 star review on 18th December 2023

Helpful Report

Posted 1 year ago

“First class product and service,many thanks”

Helpful Report

Posted 1 year ago

“Looks awesome, service was brilliant great present thanks heaps Allan”

Helpful Report

Posted 1 year ago

“I am amazed to receive this from you when I have been advised that part of an order from you will not be available when this was ordered a while ago and although I admit I made a mistake on the spelling of the name, I corrected this as soon as I read the email and I have now been advised the item is not now available! I am disabled and cannot get to shops and use the internet to get presents. This particular one was for my husband who will now only get part of the present. I have used you previously and have always been delighted - what has happened to your service an I will now have to try and get a replacement else where. Susan Jessop”

Helpful Report

Posted 1 year ago

“Excellent and very helpful and courteous service.”

Helpful Report

Posted 1 year ago

“Ordered silver music box Saturday lunchtime for Christening the following day. It was engraved and despatched the same day excellent service by F&T. Unfortunately Royal Mail did not manage the next day Sunday delivery as per order, instead music box was delivered early Monday morning. Quality was excellent and gift was well received!”

Helpful Report

Posted 1 year ago

“I bought these gardening work gloves for my adult son. They look "cool" for a younger gardener. So many gardening gloves look too feminine or fuddy duddy. I thought these would be just right for him. However, despite of getting the extra large size they were way too small. My husband couldn't get his hands in them. They were returned. I have received a refund. Shame as they looked great.”

Helpful Report

Posted 1 year ago

Hi Kate, Thank you for your review, I'm sorry to hear the that the gardening gloves did not fit. I can see that the gloves were returned and the refund was processed immediately. Kind Regards, Jamie Farrar and Tanner

Posted 1 year ago

“Item was lovely, better than expected and exceptional quality. Really fast delivery at a reasonable price to The Isle Of Man which is almost unheard of. Many Thanks”

Helpful Report

Posted 1 year ago

“The product looks nice, great quality and price.”

Helpful Report

Posted 1 year ago

“Quick excellent service and product satisfaction really pleased with the service I will use this company again”

Helpful Report

Posted 1 year ago

“Great quality & a perfect finish”

Helpful Report

Posted 1 year ago

“Very happy! Great product Great delivery Value for money Only disappointment was my assumption the box the knife came in would be wood snd it was plastic”

Helpful Report

Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,337 reviews