Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,175 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time I have used Farrar & Tanner and I am full of praise for the speedy delivery, quality of packing, superb products, and general feeling of dealing with a really good company.”

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Posted 1 year ago

“Box with engraving looks so professional, will make a lovely gift”

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Posted 1 year ago

“Backgammon set I ordered looks lovely. I’m sure my son will love it.”

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Posted 1 year ago

“Everything fine but did call shortly after ordering to see if I could change the order. Sadly no return call having left a message with name and mobile number. However my son was very happy with the Opinel oak handled knife with smallest blade”

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Posted 1 year ago

“Bought a Folding knife as a gift. Looks like a nice blade, but haven't tested it obviously as its a gift. One downside is that the wooden box it comes in (with perspex sliding lid) was COVERED in either dust or fine sawdust on the inside, meaning I had to break the seal, open it and clean it. I'd suggest better QC to make sure the product is sent out clean.”

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Posted 1 year ago

“Excellent service. Quality Products”

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Posted 1 year ago

“Easy to use website. Goods arrived promptly. Great quality belt, good price!”

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Posted 1 year ago

“My friends were delighted with their 40th Wedding Anniversary Ruby Port in engraved wooden box.”

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Posted 1 year ago

“I purchased these tools as Christmas gifts, so can't comment on their quality, but they look fine and they arrived in a timely manner and well packaged.”

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Posted 1 year ago

“Easy to order, arrived promptly, well wrapped. Really nice wine coaster.”

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Posted 1 year ago

“Very fast and efficient service , beautiful jewellery box.”

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Posted 1 year ago

“Product arrived well wrapped and quickly and as shown. Found website not the easiest to use.”

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Posted 1 year ago

“Excellent products at a great price!”

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Posted 1 year ago

“Very good service.Arrived quickly and the engraving was spot on.”

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Posted 1 year ago

“Very impressed with the customer service. Initially, we were disappointed with the item delivered but customer service very soon rectified the situation and we are now delighted with our item and can't wait to present it as a gift to our friends. Thank you”

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Posted 1 year ago

Good morning, I'm really sorry to hear this. I can see you have not contacted us to fix this for you - we can have a newly engraved wine box sent out ASAP if you'd like? The wine boxes are filled with straw as shown on the website, if you could send some photos of what you received to customerservice@outdoor365.co.uk then we would be more than happy to rectify any issues before the gift is due to be given. Best wishes, Stacey

Posted 1 year ago

“Ordered a glass tumbler. Albsoutley love it, we got it engraved. Quick efficient service,”

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Posted 1 year ago

“Not your company, but the product. Sabatier knives in a block. Knives fine, block has cheap tin badge on front, that somebody couldn't be bothered putting on straight!”

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Posted 1 year ago

Good morning, I'm so sorry for the issue with your knife block. We can definitely get a replacement sorted for you if that's at all suitable? Please contact customerservice@outdoor365.co.uk to get this sorted, we're always happy to help. Best wishes, Stacey

Posted 1 year ago

“Quick delivery, great product, can't ask for more”

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Posted 1 year ago

“Great product, beautiful packaging, great cost and fast delivery. Very impressed”

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Posted 1 year ago

“Received the hip flask with leather cover I ordered. I am absolutely delighted with it, I’m sure my son in law will be as well!”

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Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,175 reviews