Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,407 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,407 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 26th February 2025

Pierre

Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are really good and delivered on time. Thank you. But, there is no ‘purchase as a gift’ option and so my Dad whom the glasses were a present for received the invoice and there was no way of telling him they were from me as he opened them. I emailed after the order was placed to ask if this could be accommodated but it wasn’t possible.”

Helpful Report

Posted 3 years ago

“The wallet required was out of stock, it was helpfully recommended to look on the website at alternatives and then telephone again with an order. There was a perfect alternative which was ordered and received very swiftly in sound packaging. The recipient was most pleased. Thank you.”

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Posted 3 years ago

“I ordered a Rummikub set as a Christmas present. It arrived promptly and was well packaged. My daughter is absolutely delighted with it. The carved wooden stands are really beautiful. If you are looking for a special Rummikub set I would recommend this one.”

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Posted 3 years ago

“Great product great service Chris-Windsor”

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Posted 3 years ago

“Item came just as described, really beautiful knife, and really sharp, lovely detailed engraving. It was perfect to say the least. Thanks outdoor365💪🏻”

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Posted 3 years ago

“Good products good service acceptable prices - doesn’t get much better !”

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Posted 3 years ago

“Received very quickly. Really pleased as it was a Christmas present. Good quality .eye catching .Thankyou very much”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“I have ordered products a few times from this company and every product has been as described, of very good quality & price. Delivery is hassle-free, products are well packaged in recyclable/reusable materials, unlike some, also you are kept updated regularly on the progress of your order. I would thoroughly reccomend buying from them.”

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Posted 3 years ago

“Extremely pleased with the great quality and craftsmanship of the Opinel knife I bought for a Christmas gift. Great service and fast delivery too.”

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Posted 3 years ago

“Very good service all round”

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Posted 3 years ago

“Opinel knives are by far the best , but with the engraving and detail on this makes it so much better , great knife . Great design very pleased with it”

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Posted 3 years ago

“Good price and speedy delivery. Will be back”

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Posted 3 years ago

“Products did not come in good condition. I contacted the company and received a response but no action was taken off the back of it. Unable to gift due to poor condition.”

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Posted 3 years ago

Hi Julia, so sorry for the misunderstanding - my colleague was checking whether both or one item was to be replaced and a second colleague assumed you were returning the item for replacement and concluded that all was resolved. I've resent the product to you now and you should have it this week. Best wishes, Jude

Posted 3 years ago

“Brilliant product and swift delivery”

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Posted 3 years ago

“Fantastic company and customer service! Would strongly recommend!”

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Posted 3 years ago

“Great quality and speedy service”

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Posted 3 years ago

“I ordered the whisky tumbler for my brothers 40th. It was delivered promptly and beautifully gift wrapped. A great gift.”

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Posted 3 years ago

“2nd year I have brought an engraved product and I love it. Always helpful and quick delivery.”

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Posted 3 years ago

“Excellent carving board greatly appreciated by the family thank you for all the help on the phone with paying for it and organising efficient fast delivery”

Helpful Report

Posted 3 years ago

Farrar & Tanner is rated 4.8 based on 6,407 reviews