Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,406 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 26th February 2025

Pierre

Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great gardening items look and feel great. Perfect for my gardening!”

Helpful Report

Posted 2 years ago

“Great service, very quick - good product.”

Helpful Report

Posted 2 years ago

“Great quality product and an exceptional customer service! I will wholeheartedly recommend this company.”

Helpful Report

Posted 2 years ago

“Extremely pleased with service and wonderful products , this is the second gift I have bought , and I will be purchasing again .”

Helpful Report

Posted 2 years ago

“I bought the pearl and silver box as a birthday present and was delighted with it. Thanks”

Helpful Report

Posted 2 years ago

“Beautiful leather folder and well presented in a gift box. Engraving added was perfect. Had to replace the tissue paper wrapped around the folder as it was torn and this was a gift. But recipient absolutely loved it!”

Helpful Report

Posted 2 years ago

“I would love to give 5 stars and almost all aspects of the purchase and experience would warrant such a rating. However, and I'm sorry if this seems trivial, the beautiful tan wallet that I purchased is well made and feels like a quality product - particularly given the very reasonable price point - however, the online photos show the tan leather contrasting with a beautiful dark blue lining while the actual product is lined with a VERY dark blue - almost black lining. This may seem unimportant but it matters because the tan contrasts so well with the blue in the photos. I even have a leather jacket with similar contrast - it is a combination that really works. The almost black lining just takes the edge of the design slightly. Furthermore, it matters because it MAY have swayed my final purchasing decision from other products. Overall, a strong 4 stars, but the images on the site should reflect the product delivered. The main factor in reducing it to 4 stars was my feeling of disappointment when I saw the lining. Trivial? Perhaps. Overthinking, on my part, the design of the wallet? Probably. First world problem? Definitely. Still slightly disappointed? A bit. Thinking of asking my tailor (or finding a tanner) to line it with a slightly lighter blue lining? Yes.”

Helpful Report

Posted 2 years ago

“Decanter and cufflinks arrived in good time and were exactly as expected. Good service.”

Helpful Report

Posted 2 years ago

“Fast delivery however quality of product was poor, had lots of surface scratches I wouldn’t have expected. No time to return for another pair as was needed for a birthday present.”

Helpful Report

Posted 2 years ago

“Great service, prompt delivery and excellent items. Will use again👍”

Helpful Report

Posted 2 years ago

“Website needs to be more user friendly for those using mobile phones”

Helpful Report

Posted 2 years ago

“A good quality product and exactly as described.”

Helpful Report

Posted 2 years ago

“Everything worked for me. The product was superb. Delivery spot on. Packaging thoughtful.”

Helpful Report

Posted 2 years ago

“Great service, good communication and quick delivery”

Helpful Report

Posted 2 years ago

“Excellent site for quality gifts. Speedy delivery. Highly recommend.”

Helpful Report

Posted 2 years ago

“Super quick, especially for a personalised gift and beautiful quality. It was a wedding gift to my husband and it received very well, he loves it!”

Helpful Report

Posted 2 years ago

“The brass paperweight looks amazing, very modern and chic, particularly if engraved. It was a gift for my nephew who loved it”

Helpful Report

Posted 2 years ago

“I Bought the ‘cycle etched glass tumbler’ for a gift and it was very pleased with it . Very nice quality . Would purchase again from Farrar and Tanner”

Helpful Report

Posted 2 years ago

“Hip flasks are superb. Slight wrinkle on delivery which Stacey responded to and resolved immediately. Great customer service. Many thanks.”

Helpful Report

Posted 2 years ago

“Absolutely made up with the engraved knife block. It is beautiful and the recipient will be very happy I'm sure. Thanks so much. I'll definitely be reordering.”

Helpful Report

Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,406 reviews