Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,182 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came as expected and on time”

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Posted 2 years ago

“Love the quality of the products and the care with which they were packaged. Came in the time promised. Thanks much!”

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Posted 2 years ago

“Amazing products!”

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Posted 2 years ago

“Excellent!!! The carryon I purchased is stunning and better than I ever could have imagined!!! Extremely happy customer!”

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Posted 2 years ago

“Really disappointed that a $200 pocket watch has a plastic cover over the face instead of glass. Even cheap watches come with crystal glass covers. I don’t recommend. Won’t be buying from here again.”

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Posted 2 years ago

Hi Amanda, Thank you for your review, I am sorry to see that you aren't happy with the pocket watch. I have emailed you directly to get this resolved. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Excellent service. Everything was as ordered. ThIs was a gift and the recipient was delighted with the quality and presentation. Best of all I had a query. When I phoned there was an immediate response by a real person!”

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Posted 2 years ago

“Fabulous knife set & the engraving was exactly as I’d ask for. Thank you. Very quick delivery.”

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Posted 2 years ago

“It was about the right size replacement for the one the dog chewed up! Unfortunately the notes the dog ate at the same time where not replaced.”

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Posted 2 years ago

“So far very impressed with Farrar&Tanner. They completed an expensive order with me that was pretty dear to my heart and they're overseas so raises the intensity level of "this might not end well" thought process. Bought these Chess pieces that seem highly coveted when it comes to luxury pieces: https://www.farrar-tanner.co.uk/black-and-white-zinc-metal-staunton-chess-pieces I'd buy from them again on other products for sure. So I thank them for their work. You can feel the quality and it has the Certificato of Authenticity. Very pleased.”

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Posted 2 years ago

“After placing my order I wanted to change the style and the person on the phone was very helpful and did all the necessary in a very kind and professional manner. The item arrived promptly, It is very beautiful indeed! Very good value for money. Thank you!”

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Posted 2 years ago

“Lovely whiskey decanter ,very good quality quick delivery .”

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Posted 2 years ago

“Stunning gift set with impeccable monogramming. Marvellous service. Would recommend highly!”

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Posted 2 years ago

“Very happy with the quality of the wine gift box. The carving/engraving was lovely.”

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Posted 2 years ago

“Beautiful product really lovely quality. I bought this glass at Christmas for my partner but it unfortunately got smashed, he missed it so much we had to replace (with the same Engraving) Unbelievable service our order was completed on the same day I ordered”

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Posted 2 years ago

“Great product, great quality! The website is easy to use and my order was placed without any issues. I received my purchase VERY quickly too, thank you! I didn't get a dispatch email though, so I wasn't aware it was arriving when it did.”

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Posted 2 years ago

“This was our second purchase from Farrar & Tanner. Both lovely items, made more special by personalisation for big birthdays, and delivered very quickly”

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Posted 2 years ago

“The MacBook Pro sleeve was perfect in its quality. I was tight though. I am sure it will stretch a little as I use it.”

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Posted 2 years ago

“Lovely quality of products . Both purchases were gifts and my family members loved them Excellent postal / online service Thank you”

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Posted 2 years ago

“The customer service is second to none. I am delighted with my purchase, which I bought for my Son. Being a 'silver surfer' I am not very apt and navigating sites, I contacted them and they got straight back to me and it was easily sorted out. I had great difficulty with others trying to buy an OpineI retractable knife, they made it so easy I Highly recommend this Company to anyone wishing to purchase thier wares. Many thanks to them.”

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Posted 2 years ago

“My item was dispatched promptly with updates throughout. It arrived within two days and was packed well. I would certainly recommend Farrar & Tanner, and will use them again!”

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Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,182 reviews