Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,404 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 26th February 2025

Pierre

Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Promptly delivered, well packed - fantastic product at a good price.”

Helpful Report

Posted 2 years ago

“Alles ist schnell und klar. Danke, ich werde es jedem empfehlen.”

Helpful Report

Posted 2 years ago

“Cannot fault Farrar and Tanner, quick postage and quality of the item was amazing. Will be buying from here again!”

Helpful Report

Posted 2 years ago

“First class service the order was easy to do and the delivery was on time and in perfect condition.”

Helpful Report

Posted 2 years ago

“Purchased the Opinel mushroom knife and was so pleased with the beautiful engraving and speedy delivery”

Helpful Report

Posted 2 years ago

“Order was easy to place, same day dispatch and arrived safely within 48 hours. I was kept informed along the way by yourselves and Royal Mail. The glass was purchased as a leaving present for a work colleague who was absolutely delighted with it. The item being a Dartington engraved Swarovski Gin and Tonic Glass. Very pleased with the purchase and the service received. I would highly recommend.”

Helpful Report

Posted 2 years ago

“Bought for a 40th Birthday present. Delivered on time and in great condition. The watering can and mist sprayer are beautifully crafted and well designed.”

Helpful Report

Posted 2 years ago

“Boyfriend absolutely loves the pocket watch. Only thing I was a little disappointed in was that the lettering actually etched and not engraved. I would have preferred engraving, but he is happy, so thats the main thing. Watch mechanism.is great and sounds lovely.”

Farrar & Tanner 4 star review on 11th July 2022

Helpful Report

Posted 2 years ago

“Excellent and polite, an error was speedily rectified and I recommend this company highly.”

Helpful Report

Posted 2 years ago

“Arrived promptly and in excellent condition.”

Helpful Report

Posted 2 years ago

“High quality gloves and quick shipping.”

Helpful Report

Posted 2 years ago

“Good knife handle a bit small”

Helpful Report

Posted 2 years ago

“Excellent quality, quick shipping. I'm very pleased.”

Helpful Report

Posted 2 years ago

“Great quality, fast delivery. A great website for thoughtful gifts too!”

Helpful Report

Posted 2 years ago

“Absolutely fantastic service. Delivery quicker than expected. Great engraving service. Well packaged. What more could you want!”

Helpful Report

Posted 2 years ago

“Website easy to navigate, easy to order. Arrived quickly and well packaged. The product was everything as expected. Makes a beautiful Mum to Son wedding gift”

Helpful Report

Posted 2 years ago

“Fabulous customer service! My initial order was out of stock, they suggested something else. When I phoned they were so helpful, they refunded my next day delivery charge and went the extra mile to make sure I received it on time. They even phoned after delivery to check it had arrived on time and I was happy with it. Can’t fault them ..would definitely recommend!”

Helpful Report

Posted 2 years ago

“Bought these set of knives and block for my husband as we really needed a new set. I was so surprised how lovely they were and they are super sharp.”

Helpful Report

Posted 2 years ago

“Returned. Quality did not match the online images or the price; really disappointed.”

Helpful Report

Posted 2 years ago

Hi Daisy, so sorry the travel set was not as you expected - the refund has been completed. Best wishes, Jude

Posted 2 years ago

“Great choice of pocket watches. I selected the Jean Pierre double hunter and am very happy. Special thanks to Stacey who was really helpful in expediting next-day delivery so I had it for my formal occasion.”

Helpful Report

Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,404 reviews