Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,183 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,183 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wide range of high quality, difficult to find items. Perfect for those special, premium gifts. Excellent website and easy to order. Delivered promptly, would highly recommend.”

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Posted 2 years ago

“Very nice gift for my nephew with engraving lovely box and custom also”

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Posted 2 years ago

“Amazing quality product and equally amazing customer services. I highly recommend and will use again for gifts.”

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Posted 2 years ago

“A most excellent service. Web site easy to use. Staff very helpful and knowlegeabe.”

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Posted 2 years ago

“Unfortunately the first flutes I received were faulty, but you reacted very quickly to my complaint, replying on a Saturday afternoon. New flutes were despatched which were excellent and a returns label was enclosed so that I could return the faulty ones.”

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Posted 2 years ago

“Purchased a leather hold-all for my Grandson’s 18th and we were very pleased with the quality of the item. Prompt delivery. Would definitely recommend.”

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Posted 2 years ago

“Fantastic knives really great purchase. Will be looking to get more from Farrar & Tanner again Very good selection of things.”

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Posted 2 years ago

“We, as purchasers, were well pleased with the product and service and to the satisfaction of the recipient, for whom it was intended as a gift. The item, an engraved pewter tankard, was delivered promptly to the specification as ordered. Well done and thank you.”

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Posted 2 years ago

“Really love the cuff links as they’re good quality and the engraving looks very slick. Would’ve liked a branded box though…”

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Posted 2 years ago

“I purchased the 5 piece knife block as a 30th wedding anniversary present for my sister and brother in law ( who is a professional chef) so wanted something of quality, they were absolutely thrilled to bits and impressed with such a fabulous gift, I would definitely use Farrar & Tanner again!”

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Posted 2 years ago

“Excellent quality product with fast delivery for a retirement present.”

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Posted 2 years ago

“Service was fantastic, very quick and no hassle, although I didn't get on very well with the product I bought, customer service/replacement were excellent”

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Posted 2 years ago

“Lovely set looks really luxurious and at a good price. These were a gift for my husbands birthday, upon opening it he immediately noticed the imperfections on them as shown. They are tarnished at the tips. Disappointing that a present for my husband wasn’t perfect.”

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Posted 2 years ago

copy of response on previous review: So sorry Lauren, this must have been missed by the manufacturer's quality control - we will spot check items if we are engraving them but tend not to do this if we don't need to open the item for any reason. If you would be able to send some photographs to us at sales@farrar-tanner.co.uk, we will go back to the manufacturer with the feedback and replace your knives for you. Best wishes, Jude

Posted 2 years ago

“I ordered and was initially concerned however the emails had just gone to my junk. The order process was flawless and the delivery was made in less than 2 days. Which was brilliant the shipping packaging was brilliant well protected and also well presented in the gift box aswell! 10/10 would deffo use again and highly recommend.”

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Posted 2 years ago

“Beautiful Backgammon set, couldn't be happier. Packed beautifully.”

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Posted 2 years ago

“Extremely pleased with cuff links box bought as a present for Grandson’s 18th birthday. Looks luxurious, excellent quality of leather and very good price. Thank you.”

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Posted 2 years ago

“Excellent product and quick delivery, thank you!”

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Posted 2 years ago

“Lovely website, experienced no problems. Bought my other half a beautiful chess set which is more symbolic than the fact that he plays chess. Will definitely be looking for gifts in the future from you.”

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Posted 2 years ago

“I bought the ‘majestic stag’ whisky tumbler for my Grandads 90th and he loved it. Also great service from the team - last minute adjustment to the engraving was done without quibble even on a Sunday! Really impressed well done!”

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Posted 2 years ago

“Purchased leather wash bag for my husbands birthday. Had hus ne engraved on it He loved it !! Well made with lots of compartments and having his name on it gave it that extra special touch . Would definitely recommend if you are looking for a special gift for family and friends”

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Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,183 reviews