Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,185 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,185 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time with no fuss at any point. Great product”

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Posted 2 years ago

“First class service all round. Superb communication and customer service. Thank you.”

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Posted 2 years ago

“Lovely backgammon set my daughter and her partner were thrilled.”

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Posted 2 years ago

“Good quick service you cannot go wrong”

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Posted 2 years ago

“Very pleased with gift for my husband As described, well packaged and a swift delivery Excellent service, would recommend”

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Posted 2 years ago

“I ordered a hip flask for my son for Xmas. It was delivered promptly and was an excellent standard. Would buy again”

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Posted 2 years ago

“I bought the brown leather notebook and pen as a christmas present for my brother. I was very happy with the quality of it and the quick delivery. My brother loved it👍”

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Posted 2 years ago

“Very pleased with my purchase - lovely quality flask, personalised and delivered in 48 hours. Thank you for excellent service and a lovely product at a very good price.”

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Posted 2 years ago

“Ordered a personalised hip flask and wine case. Both products were excellent and arrived very swiftly. Highly recommend this business.”

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Posted 2 years ago

“Really high quality board and swift delivery. Bit disappointed in the quality of the counters (plastic, not oak like the board) but I can deal. Thanks very much”

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Posted 2 years ago

“Hello Disappointingly I have discovered that the Christmas gift I ordered from your selves was opened on Christmas day by my mother and it has arrived in the wrong style and wrong size... I have attached images below for your reference.... It is particularly disappointing when I paid extra for gift wrapping as well.”

Farrar & Tanner 1 star review on 28th December 2021

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Posted 2 years ago

“I was impressed with the speedy response of customer services to my order review! However I was somewhat surprised to receive two orders from you! Again customer services acted swiftly, sending me a returns label! I have now returned the second order sent to me by mistake. However the box was rather heavy for me to return to the post office! I would have preferred collection from my house. However items sent were of good quality and I am happy with them. Thank you.”

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Posted 2 years ago

“Excellent service from ordering to delivery. Would definitely use again and recommend to friends and family.”

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Posted 2 years ago

“Great service, lovely packaging, my husband was over the moon.”

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Posted 2 years ago

“Awesome service - personal inscription to boot - would highly recommend these guys”

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Posted 2 years ago

“Very happy with the watch. Really good quality. The customer service is also excellent.”

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Posted 2 years ago

“The gift of a knife was sent and when not delivered/received another was sent arriving on Christmas Eve. Excellent service and the recipient was delighted with their present.”

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Posted 2 years ago

“I was very pleased with my purchase and the efficient order and delivery process , will definitely use again”

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Posted 2 years ago

“Excellent service, beautiful quality gifts 🎁”

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Posted 2 years ago

“Purchased to give as a Christmas present, excellent product and great customer service. This gift was well received.”

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Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,185 reviews