Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,175 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful product and arrived so quickly. Engraved and boxed making it a stunning gift.”

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Posted 1 year ago

“Very good Quality. a solid thick belt , best suited for jeans”

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Posted 1 year ago

“Beautiful watch with beautiful engraving. Arrived very quickly.”

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Posted 1 year ago

“Really good customer service, very quick responses and sorted any problems I had. Product is beautiful and great quality :)”

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Posted 1 year ago

“Very pleased with the purchase and service would recommend to anyone looking for a classy present for the man in your life”

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Posted 1 year ago

“Absolutely lovely! Well made pocket watch and my son loved it! Thank you”

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Posted 1 year ago

“Beautiful christening presents, engraved and delivered in record quick time. The pewter musical box is quite charming. Thank you”

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Posted 1 year ago

“Lovely product, with great communication and service. Fast delivery.”

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Posted 1 year ago

“Customer service put the phone down when I asked about billing, leather creased at the bottom left corner, and the engraving on the leather is practically invisible”

Farrar & Tanner 3 star review on 7th June 2023

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Posted 1 year ago

Good afternoon, I'm so sorry to hear this. I'm certain there would be an explanation for the call drop, but I'm extremely sorry that happened. If you'd like to get in touch with me directly at stacey@outdoor365.co.uk I would be happy to look into this immediately and sort this for you. Best wishes, Stacey

Posted 1 year ago

“Really impressed with quality of box and super quick delivery”

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Posted 1 year ago

“Beautiful products, nicely protected and packaged, with prompt delivery. Very happy customer. Can't wait to gift them tomorrow and see our friends' reaction! :)”

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Posted 1 year ago

“Nice knives although I am slightly underwhelmed by them, especially given their price. The packaging does not look of a high quality and the box was dusty.”

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Posted 1 year ago

Hi Theo, I'm so sorry to hear you're not completely satisfied with your order. Is there anything I can do to make this better for you? Please feel free to contact me directly at stacey@outdoor365.co.uk, I'd be happy to assist. Best wishes, Stacey Farrar & Tanner

Posted 1 year ago

“Very happy with the service. The product is of high quality too. Would definitely use again”

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Posted 1 year ago

“So very pleased with my smart folder- gonna nail those meetings now!”

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Posted 1 year ago

“Excellent value. Well packaged good quality item with lovely engraving. Arrived very quickly.”

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Posted 1 year ago

“The wine and packaging were excellent, We were very pleased with our purchase. However, there are a couple of things that could be improved. The purchasing part of the website is not the best and could be made clearer. More importantly, it is not possible to include a mesage with the item that was a gift. I think this is a major shortfall.”

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Posted 1 year ago

“Excellent quality and very prompt delivery, thank you.”

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Posted 1 year ago

“Delighted - beautiful piece, very proud to give it as a present and the dispatch and arrival was extremely quick (within three days!)”

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Posted 1 year ago

“Holdall is fab”

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Posted 1 year ago

“I am so very happy with my leather bag, it is just what I wanted in size and shape to hold my refillable water bottle, phone, keys and a few bits.I know it will change in colour over time but that is part of its charm. It's really well made and was delivered very promptly.”

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Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,175 reviews