Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,340 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 13th January 2025

478

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very simple ordering process, delivery was efficient and the product itself was lovely and extremely well received by the recipient.”

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Posted 1 year ago

“These were received very quickly and brought as a gift so very pleased. Lovely looking knifes”

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Posted 1 year ago

“Great product range and great customer service. Quick despatch and delivery of purchased items. Will definitely use again”

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Posted 1 year ago

“Ordered a wine gift box set - unfortunately when it arrived the gift box had been damaged in transit although the wine and chutney inside was absolutley fine (Very pleased ) rang customer services spoke to Lauren who was extremely helpful i have received a new gift box within a few days with no problems :) would happily recommend this company”

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Posted 1 year ago

“The service was excellent from start to finish.The telephone advisers were helpful and friendly giving good advice.The parcel arrived promptly. Each item was intact and I was delighted with the quality of same.”

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Posted 1 year ago

“Excellent website and prompt speedy service”

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Posted 1 year ago

“These are the perfect people to find gifts for my husband they are really good quality. Ordering is quick and things are delivered vert prompt. Can't fault them at all. Thank you.”

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Posted 1 year ago

“Great service kept well informed about delivery very pleased”

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Posted 1 year ago

“Brilliant item delivered quickly very happy with my purchase”

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Posted 1 year ago

“An excellent well made leather weekend holdall.”

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Posted 1 year ago

“Great service, quick and efficient. Excellent product .”

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Posted 1 year ago

“Excellent service. The items arrived exactly as promised. Thanks”

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Posted 1 year ago

“Sending a gift was good service, very pleased”

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Posted 1 year ago

“Fantastic service, lovely compass”

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Posted 1 year ago

“Fabulous product and service thank you”

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Posted 1 year ago

“Great product, good value for money, speedy delivery”

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Posted 1 year ago

“Mahogany/Inlaid folding chess set. Not a bad price 👌 Good quality. Well packaged. Fast delivery.”

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Posted 1 year ago

“Great product, fast dispatch. Very pleased”

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Posted 1 year ago

“Bought a stunning cartridge bag for my son for Christmas. We had his initials put on and it just looks great. Will be purchasing again from you!”

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Posted 1 year ago

“The personalisation isn’t as displayed. The letters are embossed and not coloured as described. Therefore its almost impossible to see.”

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Posted 1 year ago

Hi Wayne, Thank you for your email, I'm sorry to hear that you aren't happy with the embossing. We do not advertise that the embossing is in colour so I'm sorry if you missed this. If you'd like to return the wallet for store credit, please click on the link below to our free returns service. https://www.royalmail.com/track-my-return#/details/6633

Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,340 reviews